Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bharti Rani

Clyde North,Australia

Summary

Motivated and organized professional seeking a long-term career opportunity where I can utilize my skills, excellent time management, and problem-solving abilities. Dedicated to achieving team goals with a positive attitude and willingness to take on added responsibilities. Striving to advance professionally while bringing enthusiasm and dedication to my work.

Overview

8
8
years of professional experience

Work History

Office Administration Assistant

Narong Holding Pty. Ltd.
Mount Waverley, VIC
06.2024 - 03.2025
  • Provided administrative support to ensure smooth daily office operations.
  • Managed calendars, scheduled meetings, and coordinated staff appointments.
  • Handled calls, emails, and visitor inquiries with professionalism.
  • Maintained organized filing systems, and updated records.
  • Assisted in preparing reports, memos, and presentations.
  • Monitored and restocked office supplies as needed.
  • Assisted in onboarding processes and tracked employee attendance records.
  • Supported team communications and HR-related administrative tasks.
  • Ensured compliance with policies and maintained confidentiality.

Administration Clerk

Narong Holding Pty. Ltd.
Mount Waverley, VIC
11.2023 - 06.2024
  • Efficiently maintained filing systems to ensure quick document retrieval, and organized both physical and digital records.
  • Accurately entered and updated customer data in the company database, achieving a 99% accuracy rate.
  • Delivered comprehensive clerical support to the administrative team, including managing incoming calls, and overseeing daily correspondence.
  • Performed accurate data entry and maintained up-to-date records in internal systems.
  • Handled incoming and outgoing mail, ensuring timely processing and distribution.
  • Prepared basic documents and forms in support of routine office tasks.
  • Assisted with tracking office inventory, and maintaining supply records.

Grocery Store Clerk

Wirsa Indian Grocery & Sweets
Clyde North, Australia
12.2022 - 03.2023
  • Assisting customer service.
  • Stocking inventory.
  • Handled cash and non-cash transactions.
  • Maintained store appearance, including cleaning.
  • Greeted customers and directed them to the correct in-store section to locate their desired products.

Insurance Advisor

ICICI Prudential Life Insurance
Haridwar, Uttarakhand, India
12.2020 - 07.2022
  • Customer Need Analysis: Understand the financial goals and protection needs of clients. And offer customized life insurance solutions (term plans, ULIPs, retirement plans, etc.). Based on their requirements.
  • Educate customers about the benefits and features of ICICI Prudential’s life insurance offerings, and stay updated on the latest plans, bonus structures, and product innovations.
  • Identify and connect with potential customers through cold calls, personal meetings, or referrals.
  • Achieve sales targets as set by ICICI Prudential.
  • Promote long-term savings and investment-based life insurance policies.
  • Assist customers with the application process and documentation.
  • Guide them through premium payments, policy terms, and other related queries, and support them in policy renewals and upgrades.
  • Help policyholders or nominees during claim settlement processes, and ensure timely and accurate submission of claim documents.
  • Follow ICICI Prudential's code of conduct, and IRDAI regulations, and maintain transparency and integrity in all customer interactions.
  • Attend regular training programs offered by ICICI Prudential to improve product knowledge and sales skills, and stay informed about new policies, industry trends, and regulatory changes.
  • Build long-term relationships with clients by offering regular reviews of their financial goals, and encourage existing clients to refer new customers.

Customer Service Assistant

Big Bazaar Supermarket
, India
12.2019 - 12.2020
  • Company Overview: India.
  • Collaborated with the store manager to achieve daily targets and goals.
  • Managed inventory reconciliation, and maintained order documentation.
  • Assisting with customer service, cash transactions, and daily balancing.
  • Addressed customer complaints and queries, ensuring prompt resolutions.
  • India

Sales Executive

Trends
, India
04.2018 - 12.2019
  • Company Overview: Retail Store, India
  • Organized and managed merchandise and stock inventories.
  • Assisted customers with inquiries, provided styling advice, and shared product knowledge.
  • Performed cash handling operations, and ensured accuracy in transactions.
  • Delivered excellent customer service to enhance shopping experiences.
  • Retail Store, India

Customer Service Representative

V-Mart
Haridwar, India
01.2017 - 03.2018
  • Company Overview: Retail Store, India.
  • Delivered exceptional and efficient customer service.
  • Managed front desk operations, ensuring a smooth customer experience.
  • Assisted with customer inquiries and support services.
  • Processed cash and non-cash transactions as a cashier.
  • Maintained and organized inventory records.
  • Retail Store, India.

Education

Bachelor of Laws (LLB) -

Institute of Professional Studies
Roorkee, India
01.2022

Diploma - Insurance Agent

ICICI Prudential Life Insurance
other
12-2020

Bachelor of Commerce (B.Com)

HEC (PG) College
Haridwar, India
06-2019

Skills

  • Excellent multitasking and time management
  • Strong team player with leadership abilities
  • Attention to detail and problem-solving mindset
  • Excellent telephonic etiquette
  • Exceptional communication skills
  • Detail-oriented and organized
  • Time management and reliability
  • Ability to follow instructions, and meet deadlines
  • Friendly, outgoing, and approachable personality
  • Extensive experience in retail customer service
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

References

Available upon request

Timeline

Office Administration Assistant

Narong Holding Pty. Ltd.
06.2024 - 03.2025

Administration Clerk

Narong Holding Pty. Ltd.
11.2023 - 06.2024

Grocery Store Clerk

Wirsa Indian Grocery & Sweets
12.2022 - 03.2023

Insurance Advisor

ICICI Prudential Life Insurance
12.2020 - 07.2022

Customer Service Assistant

Big Bazaar Supermarket
12.2019 - 12.2020

Sales Executive

Trends
04.2018 - 12.2019

Customer Service Representative

V-Mart
01.2017 - 03.2018

Bachelor of Laws (LLB) -

Institute of Professional Studies

Diploma - Insurance Agent

ICICI Prudential Life Insurance

Bachelor of Commerce (B.Com)

HEC (PG) College

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