Bharti Rani
Clyde North,Australia
Summary
Motivated and organized professional seeking a long-term career opportunity where I can utilize my skills, excellent time management, and problem-solving abilities. Dedicated to achieving team goals with a positive attitude and willingness to take on added responsibilities. Striving to advance professionally while bringing enthusiasm and dedication to my work.
Overview
8
8
years of professional experience
Work History
Office Administration Assistant
Narong Holding Pty. Ltd.
Mount Waverley, VIC
2024.06 - 2025.03
- Provided administrative support to ensure smooth daily office operations.
- Managed calendars, scheduled meetings, and coordinated staff appointments.
- Handled calls, emails, and visitor inquiries with professionalism.
- Maintained organized filing systems, and updated records.
- Assisted in preparing reports, memos, and presentations.
- Monitored and restocked office supplies as needed.
- Assisted in onboarding processes and tracked employee attendance records.
- Supported team communications and HR-related administrative tasks.
- Ensured compliance with policies and maintained confidentiality.
Administration Clerk
Narong Holding Pty. Ltd.
Mount Waverley, VIC
2023.11 - 2024.06
- Efficiently maintained filing systems to ensure quick document retrieval, and organized both physical and digital records.
- Accurately entered and updated customer data in the company database, achieving a 99% accuracy rate.
- Delivered comprehensive clerical support to the administrative team, including managing incoming calls, and overseeing daily correspondence.
- Performed accurate data entry and maintained up-to-date records in internal systems.
- Handled incoming and outgoing mail, ensuring timely processing and distribution.
- Prepared basic documents and forms in support of routine office tasks.
- Assisted with tracking office inventory, and maintaining supply records.
Grocery Store Clerk
Wirsa Indian Grocery & Sweets
Clyde North, Australia
2022.12 - 2023.03
- Assisting customer service.
- Stocking inventory.
- Handled cash and non-cash transactions.
- Maintained store appearance, including cleaning.
- Greeted customers and directed them to the correct in-store section to locate their desired products.
Insurance Advisor
ICICI Prudential Life Insurance
Haridwar, Uttarakhand, India
2020.12 - 2022.07
- Customer Need Analysis: Understand the financial goals and protection needs of clients. And offer customized life insurance solutions (term plans, ULIPs, retirement plans, etc.). Based on their requirements.
- Educate customers about the benefits and features of ICICI Prudential’s life insurance offerings, and stay updated on the latest plans, bonus structures, and product innovations.
- Identify and connect with potential customers through cold calls, personal meetings, or referrals.
- Achieve sales targets as set by ICICI Prudential.
- Promote long-term savings and investment-based life insurance policies.
- Assist customers with the application process and documentation.
- Guide them through premium payments, policy terms, and other related queries, and support them in policy renewals and upgrades.
- Help policyholders or nominees during claim settlement processes, and ensure timely and accurate submission of claim documents.
- Follow ICICI Prudential's code of conduct, and IRDAI regulations, and maintain transparency and integrity in all customer interactions.
- Attend regular training programs offered by ICICI Prudential to improve product knowledge and sales skills, and stay informed about new policies, industry trends, and regulatory changes.
- Build long-term relationships with clients by offering regular reviews of their financial goals, and encourage existing clients to refer new customers.
Customer Service Assistant
Big Bazaar Supermarket
, India
2019.12 - 2020.12
- Company Overview: India.
- Collaborated with the store manager to achieve daily targets and goals.
- Managed inventory reconciliation, and maintained order documentation.
- Assisting with customer service, cash transactions, and daily balancing.
- Addressed customer complaints and queries, ensuring prompt resolutions.
- India
Sales Executive
Trends
, India
2018.04 - 2019.12
- Company Overview: Retail Store, India
- Organized and managed merchandise and stock inventories.
- Assisted customers with inquiries, provided styling advice, and shared product knowledge.
- Performed cash handling operations, and ensured accuracy in transactions.
- Delivered excellent customer service to enhance shopping experiences.
- Retail Store, India
Customer Service Representative
V-Mart
Haridwar, India
2017.01 - 2018.03
- Company Overview: Retail Store, India.
- Delivered exceptional and efficient customer service.
- Managed front desk operations, ensuring a smooth customer experience.
- Assisted with customer inquiries and support services.
- Processed cash and non-cash transactions as a cashier.
- Maintained and organized inventory records.
- Retail Store, India.
Education
Bachelor of Laws (LLB) -
Institute of Professional Studies
Roorkee, India01.2022
Diploma - Insurance Agent
ICICI Prudential Life Insurance
other2020-12
Bachelor of Commerce (B.Com)
HEC (PG) College
Haridwar, India2019-06
Skills
- Excellent multitasking and time management
- Strong team player with leadership abilities
- Attention to detail and problem-solving mindset
- Excellent telephonic etiquette
- Exceptional communication skills
- Detail-oriented and organized
- Time management and reliability
- Ability to follow instructions, and meet deadlines
- Friendly, outgoing, and approachable personality
- Extensive experience in retail customer service
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
References
Available upon request
Timeline
Office Administration Assistant
Narong Holding Pty. Ltd.
2024.06 - 2025.03
Administration Clerk
Narong Holding Pty. Ltd.
2023.11 - 2024.06
Grocery Store Clerk
Wirsa Indian Grocery & Sweets
2022.12 - 2023.03
Insurance Advisor
ICICI Prudential Life Insurance
2020.12 - 2022.07
Customer Service Assistant
Big Bazaar Supermarket
2019.12 - 2020.12
Sales Executive
Trends
2018.04 - 2019.12
Customer Service Representative
V-Mart
2017.01 - 2018.03
Bachelor of Laws (LLB) -
Institute of Professional Studies
Diploma - Insurance Agent
ICICI Prudential Life Insurance
Bachelor of Commerce (B.Com)
HEC (PG) College