Bharti Tadiyal
Castle Hill,NSW
Summary
A experienced Shift Manager who excels at ensuring smooth operations and happy customers with top-notch service. Skilled at solving problems before they arise and keeping the team focused on their tasks. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Pizza Hut
06.2020 - 01.2022
- Helped teammates during busy periods.
- Used promotions to increase sales.
- Checked and restocked inventory as needed.
- Took accurate orders in person and over phone.
- Managed high volumes of calls efficiently.
- Suggested menu items based on customer preferences.
- Coordinated with kitchen staff for timely order preparation and delivery.
- Managed inventory and ordering all of needed inventory.
- Handling hefty amount of cash and distributing accurately
Shift Manager
Pizza Hut
02.2022 - Current
- Handled tough customer problems well, using good problem-solving.
- Taught new hires company rules and job duties.
- Trained and coached new staff to boost team work.
- Made team better by giving clear tasks and instructions.
- Kept workers productive and focused on job and customer needs.
- Encouraged a happy workplace with open talk and helpful feedback.
- Worked with people from diverse backgrounds from all around the world.
Catering Assistant
Bupa Aged Care
07.2022 - 11.2022
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Collaborated with team members to execute seamless catering events for clients.
- Coordinated closely with other staff members during events for smooth service delivery.
Education
Hospitality Administration And Management
Holmes Institute
Sydney, NSW09.2009
Commercial Cooking
Holmes Institute
Sydney, NSW08.2009
Accounting
H K COMMERCE COLLEGE
India04.2007
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Accurate money handling
- Staff Motivation
- Opening and closing procedures
- Handling Customer Complaints
- Training and mentoring
- Team Development
Timeline
Catering Assistant
Bupa Aged Care
07.2022 - 11.2022
Shift Manager
Pizza Hut
02.2022 - Current
Customer Service Representative
Pizza Hut
06.2020 - 01.2022
Hospitality Administration And Management
Holmes Institute
Commercial Cooking
Holmes Institute
Accounting
H K COMMERCE COLLEGE