Summary
Overview
Work History
Education
Skills
Timeline
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Bharti Tadiyal

Castle Hill,NSW

Summary

A experienced Shift Manager who excels at ensuring smooth operations and happy customers with top-notch service. Skilled at solving problems before they arise and keeping the team focused on their tasks. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Pizza Hut
06.2020 - 01.2022
  • Helped teammates during busy periods.
  • Used promotions to increase sales.
  • Checked and restocked inventory as needed.
  • Took accurate orders in person and over phone.
  • Managed high volumes of calls efficiently.
  • Suggested menu items based on customer preferences.
  • Coordinated with kitchen staff for timely order preparation and delivery.
  • Managed inventory and ordering all of needed inventory.
  • Handling hefty amount of cash and distributing accurately

Shift Manager

Pizza Hut
02.2022 - Current
  • Handled tough customer problems well, using good problem-solving.
  • Taught new hires company rules and job duties.
  • Trained and coached new staff to boost team work.
  • Made team better by giving clear tasks and instructions.
  • Kept workers productive and focused on job and customer needs.
  • Encouraged a happy workplace with open talk and helpful feedback.
  • Worked with people from diverse backgrounds from all around the world.

Catering Assistant

Bupa Aged Care
07.2022 - 11.2022
  • Provided friendly, courteous service to create memorable moments for guests.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to execute seamless catering events for clients.
  • Coordinated closely with other staff members during events for smooth service delivery.

Education

Hospitality Administration And Management

Holmes Institute
Sydney, NSW
09.2009

Commercial Cooking

Holmes Institute
Sydney, NSW
08.2009

Accounting

H K COMMERCE COLLEGE
India
04.2007

Skills

  • Cash Handling
  • Decision-Making
  • Customer service focus
  • Employee Training
  • Workplace Safety
  • Accurate money handling
  • Staff Motivation
  • Opening and closing procedures
  • Handling Customer Complaints
  • Training and mentoring
  • Team Development

Timeline

Catering Assistant

Bupa Aged Care
07.2022 - 11.2022

Shift Manager

Pizza Hut
02.2022 - Current

Customer Service Representative

Pizza Hut
06.2020 - 01.2022

Hospitality Administration And Management

Holmes Institute

Commercial Cooking

Holmes Institute

Accounting

H K COMMERCE COLLEGE

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Bharti Tadiyal