Bhaskar Saikia
Sydney,NSW
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
System Engineer
Infosys Limited, Bangalore
04.2020 - 12.2021
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Managed multiple projects simultaneously, meeting tight deadlines while maintaining high-quality deliverables.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Assisted in business process optimization by analyzing system performance and identifying inefficiencies.
- Managed SQL databases to support data-driven decision-making and system improvements.
- Automated data consolidation using ServiceNow, improving operational efficiency.
- Worked closely with stakeholders to document business requirements and streamline workflows.
System Engineer Trainee
Infosys Ltd.
11.2019 - 04.2020
- Gained hands-on experience in software development, testing, and database management.
- Collaborated on system improvements and developed proficiency in Python, Java, Javascript and SQL.
Education
Master of Science - Business Analytics
Macquarie University
12-2024
Bachelor of Science - Mechanical Engineering
Technocrats Institute of Technology
07-2019
Skills
- Data Analysis: SQL, Python, Excel, Power BI, Tableau, Rstudio
- Database Management: SQL, ServiceNow
- Business Intelligence & Visualization: Power BI, Tableau
- Process Optimization & Documentation: Agile Methodologies
- Decision-making
- Team building
- Continuous integration
Timeline
System Engineer
Infosys Limited, Bangalore
04.2020 - 12.2021
System Engineer Trainee
Infosys Ltd.
11.2019 - 04.2020
Master of Science - Business Analytics
Macquarie University
Bachelor of Science - Mechanical Engineering
Technocrats Institute of Technology
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