Bhavay Midha
West Wodonga
Summary
I am a motivated and enthusiastic individual with a passion for providing exceptional customer service. With 2 years of experience in customer-facing roles, I have developed strong communication and interpersonal skills that allow me to connect with diverse customers effectively. I thrive in fast-paced environments and take pride in resolving issues with a positive attitude.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Blow Horn Indian and Middle Eastern Restaurant
08.2024 - Current
- Coordinated large-scale events and catering services, ensuring seamless execution and customer satisfaction.
- Crafted cocktails with precision, enhancing the dining experience for guests.
- Delivered exceptional customer service, resulting in positive feedback from patrons.
Personal Care Assistant
Bupa Wodonga
01.2024 - Current
Restaurant Waiter
Guru’s Cafeteria
07.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor Of Nursing -
La Trobe University
West Wodonga, VICSkills
- Quality Customer service
- Memory retention
- Guest engagement
- Cleanliness and sanitation
- Speed and efficiency
Timeline
Restaurant Waiter
Blow Horn Indian and Middle Eastern Restaurant
08.2024 - Current
Personal Care Assistant
Bupa Wodonga
01.2024 - Current
Restaurant Waiter
Guru’s Cafeteria
07.2023 - Current
Bachelor Of Nursing -
La Trobe University
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