Bhavikkumar Patel
Melbourne,VIC
Summary
Bringing 8 years of experience in logistics and operations, I specialize in last-mile delivery execution, route optimization, and manifest verification. I am proficient in delivery apps such as Amazon Flex and Fast Horse, and skilled in parcel organization, inventory checks, and vehicle loading. My background includes team leadership, warehouse coordination, and process improvement to enhance efficiency and maintain quality control. I excel at managing customer interactions, resolving issues, and consistently meeting KPIs. Additionally, I have expertise in compliance, fleet maintenance, and utilizing GPS and routing tools to optimize performance, all while adapting to high-pressure environments.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Amazon Flex
03.2023 - Current
- Deliver parcels with a focus on punctuality, safety, and customer satisfaction.
- Ensure 98%+ KPI compliance by optimizing delivery routes.
- Handle parcel verification, scanning, and logical vehicle loading.
- Identify and report problematic packages before dispatch.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Delivery Driver
FAST HORSE EXPRESS PTY LTD
01.2021 - 03.2023
- Delivered parcels efficiently across designated metropolitan routes.
- Took full responsibility for parcels from assignment to final delivery.
- Verified manifest accuracy and ensured correct parcel loading.
- Organized parcels in the vehicle to streamline delivery flow.
- Identified and addressed damaged or mislabelled items pre-delivery.
- Maintained high customer satisfaction through punctual and reliable service.
Warehouse Manager
Sun International Pty Ltd
03.2017 - 01.2021
- Oversaw logistics and daily operations for delivery and transport services.
- Led a team of drivers and warehouse staff to meet operational goals.
- Streamlined workflows to reduce turnaround time and improve service delivery.
- Managed resource allocation, maintenance schedules, and compliance.
- Implemented process improvements that enhanced efficiency and reduced operational costs.
- Improved service KPIs and customer satisfaction through data-driven decisions.
Education
Bachelor of Commerce - Business Management
Gujarat University
Gujarat,India06-2017
Skills
- Logistics & Fleet Coordination
- Route Planning & Optimization
- Delivery Operations Management
- Customer Service Excellence
- Vehicle Loading & Parcel Sorting
- Delivery App Proficiency (Amazon Flex, Fast Horse, etc)
- Compliance with Transport & Safety Regulations
- High-Volume Delivery Handling
SOFT SKILLS
- Communication
- Teamwork
- Problem-Solving
- Adaptability
- Organizational Skills
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Delivery Driver
Amazon Flex
03.2023 - Current
Delivery Driver
FAST HORSE EXPRESS PTY LTD
01.2021 - 03.2023
Warehouse Manager
Sun International Pty Ltd
03.2017 - 01.2021
Bachelor of Commerce - Business Management
Gujarat University
Similar Profiles
Mary HodgesMary Hodges
Delivery Driver at Amazon FlexDelivery Driver at Amazon Flex
CHARISMA MENIFEECHARISMA MENIFEE
Delivery Courier at Amazon FlexDelivery Courier at Amazon Flex
Mia PoeMia Poe
Delivery Driver at Amazon FlexDelivery Driver at Amazon Flex
John LatuilaJohn Latuila
Carpenter at Jarvis McCleanCarpenter at Jarvis McClean
JOANNE McMANUSJOANNE McMANUS
Legal Assistant at Madgwicks LawyersLegal Assistant at Madgwicks Lawyers