Bhavin Parmar
Toongabbie,New South Wales
Summary
Driven leader and skilled Desktop Administrator with a proven track record at Aramex Delivery Unlimited, enhancing team productivity and customer satisfaction through coaching and complaint resolution. Expert in documentation and reporting, with a knack for mentoring and technical troubleshooting, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Team Leader
Aramex Delivery Unlimited
04.2022 - Current
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Desktop Administrator
Wollworths
04.2019 - 03.2022
- Worked with third-party vendors to resolve issues with hardware or software covered by annual maintenance agreements.
- Troubleshot various technical issues dealing with printers, network and phone systems.
- Assisted over 100 clients daily by gaining remote access to computers and manipulating applications.
- Supported and maintained user account information.
Education
Bachelor of Science - Hospitality Administration And Management
Austral Skills Australia
Sydney05.2025
Skills
- Coaching
- Complaint resolution
- Documentation And Reporting
- Mentoring
Timeline
Team Leader
Aramex Delivery Unlimited
04.2022 - Current
Desktop Administrator
Wollworths
04.2019 - 03.2022
Bachelor of Science - Hospitality Administration And Management
Austral Skills Australia
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