BHAVIN SHETH
Sydney
Summary
An influential Delivery Executive with an extensive experience in managing complex, multimillion Financial crime risk, Data and Analytics Programs at an Enterprise Level. Passionate Technology leader who embraces Collaboration , Risk culture and Enterprise Mindset.Promotes two in a box delivery model by building strong and engaging relations with business stakeholder
Overview
15
15
years of professional experience
Work History
Head of Financial Crime Risk Technology
Macquarie Bank
04.2022 - Current
- Established foundational capabilities, underpin by data and technology, to transform Transaction monitoring landscape from rules based monitoring towards contextual investigation
- Responsible for consolidating sanction's landscape to drive better risk outcomes
- Established data pipeline, delivering Transaction Monitoring data into bank's data lake driving real time analytics and AI/ML , resulted in 30% reduction in investigation overhead
- Lead and delivered two major platform upgrades of Transaction Monitoring Platform and bank wide case management platform, remediating obsolesce risk
- Established, first ever, data analytics practice , bringing like minded data professional together to collaborate on Financial Crime Risk challenges
Program Executive - Chief Data & Analytics Office
Commonwealth Bank Of Australia, CBA
08.2021 - 03.2022
- Accountable for Successful Execution of Integrated Customer Proposition (ICP) Program which brings CBA's Data ,Analytics, Integration and Digital capabilities together to deliver world class offers and proportions for CBA's retail customers
- Accountable for defining and executing multi years Technology Roadmap for Integration and Analytics domains
- Managing 10 Squads across multiple Business Units to deliver Transformation through Agile Best Practices
- Accountable for annual budget management of $17m and responsible for managing risk, dependencies , Assumptions for Program
Executive Manager - Chief Data Office
Commonwealth Bank Of Australia, CBA
06.2021 - 07.2021
- Lead large team (of 130+ Individuals) through Organizational change while maintaining business continuity
- Commenced transition of team from Tribe construct into Product centric organization
- Secured various funding sources (CIRCA $20m+) to continue building decisioning products in FY22
- Established and mobilized multiple squads to focus on Data resilience items for Customer Engagement Engine, resulted in 20% improvement in data stability
- Remediated 3 Medium to low rated risk insight items in less then 30 days
Portfolio Crew Lead - Chief Data Office
Commonwealth Bank Of Australia, CBA
07.2019 - 05.2021
- Accountable for Technology delivery of Customer Engagement Engine Portfolio , World class Analytics and Decisioning engine spanned across multiple business units (Retail and Business Banking) with annual budget of >10 m
- Accountable for running multimillion ,cross stream Integration and Analytics Transformation programs as per Agile standards. Most Recent example is successful Execution of Simplification Program for Customer Engagement Engine . The execution carried out across 4 cross functional scrums made up of 40 individuals across IT and Business ; This $10 Million program has increased system capacity by 75% over 6 months ; Program reduced technology risk while helped business to expand CEE into more channels
- Delivered Group Wide Capability of Analytics Work Bench 3.0 (AWB 3.0) through close Collaboration with multiple teams within Chief Data Office and Business stakeholders. This capability will be used by 800 analytics users to unleash power of data using latest modelling technologies to drive world class business outcome
- Successfully delivered data transporter capability, group asset used for transporting real time data .This has helped remediate risk related to contacting Do Not Market customers
- Accountable in defining and executing technology and Business strategy for critical CEE assets to ensure platform meets business objective . Reduced technical debt of platform by 20% in last 12 months
Solution Delivery Manager - Chief Data Office
Commonwealth Bank Of Australia, CBA
10.2017 - 07.2019
- Managed end to end integration of Business and Private Banking (BPB) BU into Customer Engagement Engine(CEE). This multi year, multimillion program enabled BPB to leverage CEE's Data and Analytics capabilities to engage with CBA's business and private banking customers
- Delivered Commsee Simplification Program for CBA's front line staff . This program enabled front line staff to use CEE capability more efficiently , resulted in significant increase in NPS
- Set up Operational and Governance framework for CEE to help improve resilience, scalability and availability
- Negotiated contract with Vendor , which saved department $500K annually
DevOps Manager - Delivery Enablement
Commonwealth Bank Of Australia, CBA
03.2014 - 06.2017
- Managed a large team of 27 Highly skilled engineers responsible for delivering Deployment, Environment Support and release engineering services across Digital, assisted and IBB portfolios.
- Responsible for ensuring high availability of Environments and Devops tools ; enabled delivery teams to unleash CI/CD capability which resulted in productivity uplift across multiple ES platforms .
- Executed Deployment Initiatives linked with group's Workbench Strategy; The initiative recognized by Group for Case Study to effectively promote Agile ways of working
- Implemented new ways of working using Lean- Kanban principals . Team's productivity increased by 20% with constant reduction in operational cost
Project Services Team Lead - Development Operation
Commonwealth Bank of Australia ES
01.2013 - 01.2014
- Managed multiple system engineers to help Deliver more than 40 projects across CI/CD and Infrastructure transformation in 12 months
- Liaised with external teams, stakeholders and vendors to meet project timelines. Digitized customer engagement to help provide better transparency
- Effective resource utilization resulted in 30% increase in recharge revenue
- Remediated end of life infrastructure resulted in $1m savings per year in Operational cost
Senior Build Engineer - Development Operation
Commonwealth Bank of Australia ES
01.2012 - 01.2013
- Worked as a SME of deployment tool (ACDC) responsible for deployments and configuration management across Bank's critical application
- Responsible for successfully delivering under 1 in 101 initiative to reduce deployment timings by staggering 50% , resulted in $5 million annual saving for department
- Worked as Process Improvement consultant within team for number of initiative (Defect triage, Dashboard monitoring, Environment availability etc) to improve Productivity
DevOps Consultant
Westpac and ATO
03.2009 - 01.2012
- Successfully promoted and Implemented Devops best practices for large organizations such as Westpac and ATO
- Managed to get an exposure to various areas of consulting (Idea, Inception, Budgeting , Implementation)
Education
Master - Telecommunication Engineering
University of South Australia
Adelaide, SA07.2007
Bachelor Of Electronics Engineering -
University of Gujarat
India07.2005
Certifications
03.2011
Skills
- Technology leader in Data ,Analytics & risk
- Financial Crime Risk Disciplines (AML, Sanctions)
- Program Management and Transformation
- Devops and Release Engineering
- Customer Centricity
- Leadership of Large Teams
- Agile Project Management
- Risk/Dependency Management, Budgeting & Finance
- EGM and GM level Stakeholder Management
- Strategy , Finance and Communication Champion
- Vendor Management
- Business Operations and Processes
- Organizational Change Management
Timeline
Head of Financial Crime Risk Technology
Macquarie Bank
04.2022 - Current
Program Executive - Chief Data & Analytics Office
Commonwealth Bank Of Australia, CBA
08.2021 - 03.2022
Executive Manager - Chief Data Office
Commonwealth Bank Of Australia, CBA
06.2021 - 07.2021
Portfolio Crew Lead - Chief Data Office
Commonwealth Bank Of Australia, CBA
07.2019 - 05.2021
Solution Delivery Manager - Chief Data Office
Commonwealth Bank Of Australia, CBA
10.2017 - 07.2019
DevOps Manager - Delivery Enablement
Commonwealth Bank Of Australia, CBA
03.2014 - 06.2017
Project Services Team Lead - Development Operation
Commonwealth Bank of Australia ES
01.2013 - 01.2014
Senior Build Engineer - Development Operation
Commonwealth Bank of Australia ES
01.2012 - 01.2013
DevOps Consultant
Westpac and ATO
03.2009 - 01.2012
Master - Telecommunication Engineering
University of South Australia
Bachelor Of Electronics Engineering -
University of Gujarat
Certifications
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