Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager
Bhavishaya

Bhavishaya

Cranbourne,VIC

Summary

Dynamic and results-oriented professional with extensive experience in customer service and store management, notably at Amba Bazar. Excelled in problem-solving and multitasking, enhancing store operations and customer satisfaction. Proven track record in improving customer relations and efficiently managing teams, demonstrating exceptional organizational skills and a commitment to excellence.

Overview

1
1
year of professional experience

Work History

Store Manager

Amba Bazar
07.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Customer Service Representative

K- Market Stores
07.2024 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Master Of Business Administration - Human Resources Management

Swinburne University of Technology
Melbourne, VIC

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

English
Full Professional

Timeline

Store Manager

Amba Bazar
07.2024 - Current

Customer Service Representative

K- Market Stores
07.2024 - 09.2024

Master Of Business Administration - Human Resources Management

Swinburne University of Technology

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