BHAVYA BAJAJ
RIDGEHAVEN,SA
Summary
A certified ECBA Business Analyst with a bachelor's degree in Managing Information Systems and Marketing from Deakin University, I bring extensive experience in collaborating with diverse teams to deliver innovative solutions. With a strong foundation in project management, business analysis, and software development life cycle, I have successfully contributed to various projects for clients including the Catholic Education, Department of Premier and Cabinet, Flinders University, Heritage Management System and International organizations. I excel in bridging the gap between business needs and technology solutions, leveraging tools such as Jira, Confluence, CRM systems and Agile methodology to drive efficiency and optimize outcomes. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
SRA Information technology
08.2021 - Current
- Projects worked on as Business Analyst: Inspire V3, MyPath- Flinders university, NDIS worker screening system, SRA rebranding, AusStage, Heritage management system
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in organization.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Business Analyst and Marketing Coordinator
Energis (Solar Panel Retailing)
11.2020 - 03.2021
- Worked on development and successful implementation of the CRM system
- Also managed company's operations as social media manager.
Business Analyst (Intern)
Benjamin & Benjamin Insurance Group
08.2020 - 11.2020
- Collaborated in various stages of Software development Life Cycle (SDLC) including requirement gathering, solution design, data mapping, and testing of the application.
Education
Bachelors of Commerce - Management Information Systems and Marketing
Deakin University
Burwood, VIC06.2020
High school -
St Xavier’s, Sr. Sec School
05.2018
Skills
- Data Analysis
- Business process improvement
- Customer Needs Assessment
- Technical Writing
- Competitive Analysis
- Requirements Gathering
- Business Planning
- Gap analysis
- Data Mapping
- Business Process Mapping
- Quality Assurance
- Stakeholder Management
- Test case scenarios
- IIBA methodologies
- User Acceptance Testing
- Software development life cycle
- CRM Systems
- Business Analysis
- Requirements Analysis
- Teamwork and Collaboration
- Continuous Improvement
- Attention to Detail
- Effective Communication
- Process Improvement
- Adaptability and Flexibility
Voluntary Experience
Deakin University Student Association, Co-ordinator, 06/2018, 06/2020, Food Serving, Activity Setup, Voluntary set-up, Organize events.
Skill Summary
Jira, Confluence, CRM (Pipedrive, ZOHO), SAP, SQL, Microsoft Excel, Tableau, Power BI, Visio, Lucid charts, Balsamiq, Draw.io, Figma, Sketch, Agile methodology, Supply chain, Project management, Business project management, Business requirement analysis, User stories, Use cases, Stakeholder management, Business process mapping, Prototyping, Software development lifecycle, technical writing
References
Available on request.
Certification
ECBA
Timeline
Business Analyst
SRA Information technology
08.2021 - Current
Business Analyst and Marketing Coordinator
Energis (Solar Panel Retailing)
11.2020 - 03.2021
Business Analyst (Intern)
Benjamin & Benjamin Insurance Group
08.2020 - 11.2020
Bachelors of Commerce - Management Information Systems and Marketing
Deakin University
High school -
St Xavier’s, Sr. Sec School
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