Open To Work
Bhavya Kushwaha
Melbourne,Australia
Work Preference
Summary
Business analytics student at Deakin University with a focus on marketing, brand management, and digital content creation. International experience in brand management and multimedia marketing from programs in Norway and South Korea, enhancing skills in brand strategy, market research, and consumer engagement. Proven analytical and problem-solving abilities, utilizing data to inform business decisions. Practical experience in hospitality has developed strong communication, teamwork, and adaptability skills, ready to contribute to a marketing internship.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Head Bartender
Hecho en Mexico (Camberell)
Melbourne, VIC
06.2026 - Current
- Managed bar operations to ensure smooth service during peak hours.
- Crafted unique cocktail recipes with fresh ingredients, enhancing menu offerings.
- Trained and mentored junior bartenders on drink preparation and customer service.
- Built strong relationships with customers, improving overall dining experiences.
- Monitored inventory levels and ordered supplies for efficient operations.
- Addressed customer complaints through active listening, ensuring satisfaction. and disputes from customers to promote customer satisfaction.
Customer-Service Representative
Hecho & Mexico
Ringwood Eastland SC, Australia
04.2025 - 06.2027
- Assisted customers by taking orders and providing warm greetings to enhance their experience.
- Greeting customers, serving hot food, taking orders
- Maintained cleanliness by cleaning tables and organizing cutlery to ensure a welcoming environment.
- Promoted health standards by ensuring cleanliness in dining areas and kitchen spaces for customer safety.
Crew Member
McDonalds
Melbourne
04.2025 - 08.2026
- Prepared and served food items according to safety and quality standards.
- Operated point-of-sale systems for accurate order processing.
- Collaborated with team members to ensure efficient service during peak hours.
- Followed safety protocols for handling food and equipment consistently.
- Restocked supplies and inventory to support smooth operations daily.
- Engaged with customers to create a welcoming dining environment consistently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Bachelor - Business Analytics
Deakin University
Melbourne, VIC11-2027
Exchange Program - Purpose Driven Brand Management
BI Norwegian Business School
Norway, Oslo06-2026
Exchange-program - Multimedia Marketing & Content Creation
Hanyang University
Seoul, South Korea02-2026
Skills
- Data analysis
- Digital content creation
- Customer service
- Team collaboration
- Strong communication skills
- Social media marketing
- Problem resolution
- Brand management
- Sales and upselling techniques
- Cash handling expertise
- Market research
- Project management
Languages
English
Full Professional
Hindi
Native/ Bilingual
Certification
- Responsible Service of Alcohol-RSA (Up-to-date)
Timeline
Head Bartender
Hecho en Mexico (Camberell)
06.2026 - Current
Customer-Service Representative
Hecho & Mexico
04.2025 - 06.2027
Crew Member
McDonalds
04.2025 - 08.2026
Bachelor - Business Analytics
Deakin University
Exchange Program - Purpose Driven Brand Management
BI Norwegian Business School
Exchange-program - Multimedia Marketing & Content Creation
Hanyang University