BHAVYAE KATARIA
Brisbane,Australia
Summary
Recent graduate with an Advanced Diploma of Civil Construction Design and has a strong foundational knowledge of civil engineering, Building Codes of Australia, road design, and construction documentation. Capable of interpreting technical drawings according to industry standards, producing engineering drawings, and supporting infrastructure projects. Basic knowledge of design software and a passion for delivering accurate, efficient and practical engineering solutions. A motivated and detail-oriented person who strives to contribute to civil engineering projects while continuing to develop technical and professional skills.
Overview
4
4
years of professional experience
Work History
Courier Delivery Driver
Home-express
Brisbane, QLD
09.2024 - Current
- Plan and follow efficient delivery routes to ensure timely and accurate deliveries.
- Load, unload, and handle packages carefully to prevent damage during transport.
- Ensured compliance with road rules to promote safe and efficient driving.
- Worked with different courier companies such as Amazon, SLR, Fast Horse, Home Express, Uber Eats and DoorDash.
- Effectively communicated with retail staff and customers.
Customer service representative
Multiple 7/11 Stores
Brisbane, QLD
08.2022 - 08.2024
- Resolved customer complaints effectively to ensure satisfaction and loyalty.
- Assisted customers with inquiries and product selections at various convenience stores.
- Processed transactions accurately using point-of-sale systems in busy retail environments.
- Collaborated with team members to provide excellent service during peak hours.
- Maintained store cleanliness and organisation to enhance the shopping experience for customers.
Customer service representative
Noodle Box
Brisbane, QLD
03.2022 - 06.2022
- Provided exceptional customer service during busy dining hours.
- Developed strong customer relationships to encourage repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted in training new team members on restaurant procedures.
- Followed health and safety regulations to ensure food safety compliance.
Education
Advanced Diploma of Civil Construction Design -
Albright Institute of Business and Language
Brisbane, QLD, Australia02-2026
Senior Secondary Education -
Siddharth International School
Hisar, Haryana, India01-2021
Skills
- Technical skills
- Microsoft Office
- Problem-solving skills
- Time management
- Adaptability
- Team collaboration
- Patient & reliable
- Self-management skills
- Fast learner
- Communication & Interpersonal skills
References
- Dennis, 7/11 Yeronga, Brisbane, QLD, Australia, +61 433 250 555
- Raj, Noodle Box, Brisbane, QLD, Australia, +61 433 022 700
Languages
English
Full Professional
Hindi
Native/ Bilingual
Timeline
Courier Delivery Driver
Home-express
09.2024 - Current
Customer service representative
Multiple 7/11 Stores
08.2022 - 08.2024
Customer service representative
Noodle Box
03.2022 - 06.2022
Advanced Diploma of Civil Construction Design -
Albright Institute of Business and Language
Senior Secondary Education -
Siddharth International School