Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Bhawana POUDEL

Hurstville,Nsw

Summary

Seasoned Data Analyst possessing strong technical skills in Excel, Tableau, and Power BI. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Eager to leverage a strong foundation in business processes and data management to contribute to the success of a dynamic organization.

Overview

6
6
years of professional experience

Work History

Junior Data Analyst

xyz
Hurstville, Nsw
02.2023 - Current
  • Cleaned, organized and transformed raw data into meaningful information for reporting purposes.
  • Developing SQL queries to extract insights from large datasets stored in a relational database management system.
  • Providing technical support to users of analytical tools such as Excel, Tableau, Power BI.
  • Interpreting complex results from quantitative analyses and communicating them effectively through visualizations or reports.
  • Staying up to date on information technology trends by attending training and conferences.

Customer Service Representative

Certis Security
Sydney Airport , Nsw
08.2018 - Current
  • Provided customer service in a courteous and professional manner.
  • Resolved customer issues in an efficient and timely manner.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Improved customer service wait times to mitigate complaints.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Education

Professional Year -

Australian Technical And Management College
Sydney, NSW
02-2024

Bachelors in Business Information System -

Australian Institute OF Higher Education
Sydney, NSW
06-2023

Diploma And Advanced Diploma in Accounting -

Australian Harbour International College
Sydney, NSW
01-2020

Skills

  • Data Analysis
  • Tableau
  • Python Programming
  • Excel proficiency
  • SQL Databases
  • Machine Learning
  • Attention to Detail
  • Problem-solving abilities
  • Time Management and Decision-Making
  • SWOT Analysis
  • Adaptability and Flexibility

References

References available upon request.

Timeline

Junior Data Analyst

xyz
02.2023 - Current

Customer Service Representative

Certis Security
08.2018 - Current

Professional Year -

Australian Technical And Management College

Bachelors in Business Information System -

Australian Institute OF Higher Education

Diploma And Advanced Diploma in Accounting -

Australian Harbour International College

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