Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Bhawana Ranabhat

Sydney,NSW

Summary

Accomplished and determined food service professional provides excellent customer experience. Possesses extensive knowledge of food safety and quality standards. Skilled at multitasking and practicing effective time management. Friendly and reliable Food and Beverage Server skilled at problem resolution and time management. Comfortable working in fast-paced food service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food and Beverage Attendant

Cafe 63 Sandgate
08.2023 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Provided guests with information about menu items, specials and promotions to provide quality service.

Food and Beverage Attendant

Cafe 63 Graceville
08.2023 - Current
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Front Desk Receptionist

Royal Cafe
07.2020 - 05.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed all tasks in compliance with company policies and procedures.

Food and Beverage Associate

St Regis Hotel
05.2019 - 03.2020
  • Provided guests with information about menu items, specials and promotions to provide quality service.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
  • Maintained stock levels of cups, lids, straws, and condiments throughout shift.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

Education

MBA -

Kaplan Business School
Sydney, NSW

Bachelor in Hotel Management - Hotel, Motel, And Restaurant Management

Ichm Nepal
Kathmandu
12.2019

Skills

  • Corrective Actions
  • Phone Orders
  • Food Measurements
  • Food Safety and Quality
  • Timely Food Delivery

Certification

  • RSA Training -Aug 2023
  • Food and Beverage Service Internship ,St Regis, 2019-2020
  • Certified Front Office Receptionist , THe Royal Food Cafe, 2020-2023

Languages

English
Professional Working
Hindi
Native or Bilingual
Nepali
Native or Bilingual

Timeline

Food and Beverage Attendant

Cafe 63 Sandgate
08.2023 - Current

Food and Beverage Attendant

Cafe 63 Graceville
08.2023 - Current

Front Desk Receptionist

Royal Cafe
07.2020 - 05.2023

Food and Beverage Associate

St Regis Hotel
05.2019 - 03.2020

MBA -

Kaplan Business School

Bachelor in Hotel Management - Hotel, Motel, And Restaurant Management

Ichm Nepal

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Bhawana Ranabhat