Summary
Overview
Work History
Education
Reference
Reference
Timeline
Generic

Bhawana Sharma

Melbourne,VIC

Summary

Dedicated and enthusiastic early childhood education student with hands-on customer service experience in fast-paced environments. Currently pursuing a Bachelor of Early Childhood Teaching at IKON Institute, I bring strong communication, time management, and teamwork skills developed through barista and retail roles. Passionate about supporting young children's learning, well-being, and development through inclusive and engaging practices. Committed to building positive relationships with children, families, and colleagues in diverse early learning settings.

Overview

2
2
years of professional experience

Work History

Barista Team Member

Ampol
South Yarra , Melbourne VIC
02.2023 - Current
  • Crafted high-quality espresso beverages using various brewing techniques.
  • Provided exceptional customer service in a fast-paced coffee shop environment.
  • Maintained cleanliness and organization of workstations and equipment.
  • Assisted in training new baristas on drink preparation and customer interaction.
  • Operated point-of-sale system for order processing and payments.
  • Stocked inventory and ensured timely replenishment of supplies.
  • Collaborated with team members to enhance workflow efficiency during peak hours.

Barista

Sandy
Sandringham, Melbourne VIC
01.2024 - 11.2024
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Prepared high-quality coffee beverages according to customer preferences.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Operated espresso machines and other brewing equipment effectively.

Drive-Thru Cashier

McDonald's
Altona , Melbourne VIC
08.2023 - 11.2023
  • Processed customer orders efficiently through drive-thru system, enhancing service speed and quality.
  • Handled cash transactions accurately and securely during peak hours to ensure financial integrity.
  • Operated kitchen equipment for timely preparation of food items for drive-thru orders.
  • Collaborated with team members to optimize workflow and improve overall service efficiency.
  • Maintained organized work area by properly storing utensils, cleaning tools, and ingredients during shifts.
  • Delivered friendly customer service by addressing inquiries and resolving complaints promptly.

Education

Diploma of Information Technology

Deakin University
Melbourne, VIC
07-2025

Bachelor Of Early Childhood Teaching

Ikon Institute
Melbourne, VIC

Reference

  • Name – Achhar Kumar
  • Company - Olympus Medical Corporation
  • Position: Endoscope repair technician

Email - achhar.kumar@olympus.com

Mobile - 0406734072 

Reference

  • Name: Faiza Nouman
  • Sandy Express owner
  • Mobile: 042-240-9390

Timeline

Barista

Sandy
01.2024 - 11.2024

Drive-Thru Cashier

McDonald's
08.2023 - 11.2023

Barista Team Member

Ampol
02.2023 - Current

Diploma of Information Technology

Deakin University

Bachelor Of Early Childhood Teaching

Ikon Institute
Bhawana Sharma