Overview
Summary
Work History
Education
Skills
Advocate-High Court of Punjab and Haryana
Languages
Timeline
Generic

Bhawna

Franklin,ACT

Overview

4
4
years of professional experience

Summary

Junior Lawyer specializing in legal content projects and training and knowledge initiatives. Consistently increases quality, consistency and cost-effectiveness of client advice. Builds credibility and strong relationships with stakeholders.

Work History

Store Manager

STRANDS
05.2023 - Current
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Approved regular payroll submissions for employees.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Assistant Store Manager

Calvin Klein
02.2023 - 05.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Sales Associate

Apple-USA(Online)
06.2022 - 01.2023
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Junior Lawyer

District Court
02.2020 - 03.2022
  • Assisted lawyers with materials preparation for internal and external training events.
  • Provided legal research and legal technical content to produce products showcasing firm expertise.
  • Collected, drafted, and maintained resources to provide comprehensive materials accessible to all firm lawyers.
  • Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
  • Analyzed and applied legal principles and performed legal research to support litigation strategy.
  • Gathered evidence to formulate defense or initiate legal actions.
  • Prepared and reviewed contracts and other legal documents following applicable regulations.
  • Represented clients in court proceedings, hearings and arbitrations.
  • Presented evidence to defend clients or prosecute defendants in criminal or civil litigation.
  • Studied Constitution, statutes and ordinances of quasi-judicial bodies to determine ramifications for cases.
  • Prepared and filed pleadings, motions and other legal documents in court proceedings.

Education

Bachelors of Law - Law Enforcement

University of Sydney
Sydney, NSW
05.2024

Bachelors of Law -

Panjab University
Chandigarh
05.2022

Bachelor of Arts - History Honors

Panjab University
06.2019

Skills

  • Time management
  • Legal Counseling
  • Case management
  • Client communication
  • Interpersonal skills
  • Written communication
  • Document review
  • Legal analysis
  • Legal research
  • Legal drafting
  • Ethical decision-making

Advocate-High Court of Punjab and Haryana

Advocate enrolled in Punjab and Haryana High court from 2022.

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Haryanvi
Native or Bilingual

Timeline

Store Manager

STRANDS
05.2023 - Current

Assistant Store Manager

Calvin Klein
02.2023 - 05.2023

Sales Associate

Apple-USA(Online)
06.2022 - 01.2023

Junior Lawyer

District Court
02.2020 - 03.2022

Bachelors of Law - Law Enforcement

University of Sydney

Bachelors of Law -

Panjab University

Bachelor of Arts - History Honors

Panjab University

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Bhawna