Bhawna Sharma
Melbourne,Australia
Summary
My extensive human resource management experience has allowed me to understand the HR processes. I have managed end to end employee life cycle management and significant work in recruitment, onboarding, IR, training & development, workforce staffing, award implementation, employee counselling, and HR analytics. In addition, I have delivered HR core in various organisations and demonstrated the ability to develop strategies, procedures, policies, employee development, and engagement frameworks. My experience has given me an understanding of the NFP and government sector, working with board members, council members, and other organisational stakeholders. I strongly focus on evaluating HR programs, ensuring that the impact is recorded and articulated back to all stakeholders. My strong organisational and interpersonal skills enable me to build great collaborative partnerships with a range of stakeholders and organisations. Genuine connections underpin my approach to building and maintaining excellent relationships.
Overview
13
13
years of professional experience
1
1
Certification
Work History
HR Manager
Abbotsford Convent Foundation
Abbotsford , Victoria
02.2021 - Current
- Managing Human Resources Functions
- Providing overall advice, advising, educating, and management the Human Resource Department
- Ensured efficient support to the organisation in various projects.
- Developed and implemented HR strategies to improve employee engagement and retention.
- Organized and facilitated team-building activities, including monthly staff meetings.
- Conducted recruitment process for new hires, including job postings, interviews and background checks.
- Managed performance reviews, disciplinary actions and salary negotiations.
- Provided guidance on labor law regulations to ensure compliance with applicable laws.
- Assisted in the development of policies related to human resources management.
- Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
- Analyzed employee surveys to identify areas of improvement in workforce productivity.
- Maintained relationships with external stakeholders regarding employment issues or concerns.
- Advised managers on how best to motivate employees and increase their satisfaction levels.
- Monitored attendance records and leave requests for accuracy and completeness.
- Coordinated training programs for new employees and existing staff members.
- Researched methods of improving workplace safety standards by implementing new protocols.
- Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
- Organized career development initiatives such as workshops, seminars and networking events.
- Developed processes for onboarding new hires into the organization's culture.
- Responded promptly to employee inquiries about policies or procedures.
- Reviewed applications for positions within the company according to pre-determined criteria.
- Ensured compliance with all state and federal employment laws including wage and hour regulations.
- Drafted job descriptions based on current roles within the organization.
- Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
- Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
- Recruited applicants for vacancies to fill open positions with qualified staff.
- Communicated with supervisors to plan and review employee evaluations.
- Created and updated personnel files by entering information in HRIS.
- Administered employee benefits and led open enrollment process, informing and coaching employees.
- Facilitated and processed payroll using [Software].
- Coordinated workers' compensation insurance and managed claims.
- Proactively identified and solved complex HR problems that impacted operations management and business direction.
- Negotiated agreements and maintained contact with insurance brokers and carriers.
- Oversaw and monitored retirement program and enrollment.
- Trained [Type] managers and staff on HR best practices and protocols to reduce process lags.
- Handled sensitive employee and company information with highest level of confidentiality and discretion.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Held exit interviews and documented information discussed with employees.
- Recruited new employees and built relationships, driving visibility.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Managed full-cycle human resource operational activities to maximize HR employee performance.
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Directed HR programs, policies and processes to improve operational efficiency.
- Provided HR consultation services to leadership and department heads.
- Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes.
- Used HR website and other media to communicate HR processes, increasing understanding and consistent use.
- Advised leadership and personnel on driving HR policies, union negotiations and business strategy implementation.
- Cultivated community relations with referral agencies to maintain strong applicant flow.
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Anticipated and responded to emerging business needs by serving as change advocate.
- Assisted in employee recruitment, hiring and interview processes.
- Developed employee orientation and training programs for new hires.
- Scheduled meetings with employees to address concerns and grievances.
- Handled employee discipline and termination to address policy infractions.
- Liaised between management and employees by relaying work information, adjustments and grievances.
- Conducted employee performance reviews and implemented corrective actions to increase productivity.
- Organized employee directories and updated individual contact information.
- Aligned HR policies with federal and local regulations.
- Managed compensation, insurance and vacation days within employee benefits programs.
- Attended conferences, workshops and special events to recruit qualified candidates for company.
- Helped with employee transfers and referrals.
- Suggested promotions and wage increases according to employee performance.
- Created and implemented employee retention strategies.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
- Reported on workplace health and safety compliance to superiors.
- Researched industry trends to inform compensation and performance strategies.
HR and Administration Manager
SisterWorks
03.2019 - 03.2021
- I have developed procedures and processes for workforce planning and volunteer engagement and created a recruitment and engagement process for staff and volunteers as per the organisation’s structure realignment.
HR Officer
Mitchell Shire Council
Broadford, Victoria
07.2020 - 01.2021
- Derived recruitment process in the employment of additional staff through the Working for Victoria project
- Developed framework and led the transition project of casual staff back into the workforce
- Delivered high-quality internal services to managers and supervisors regarding recruitment needs, sourcing, selecting and interviewing candidates for various positions across the organisation.
HR Administration
Research Office, Latrobe University
Bundoora
10.2019 - 03.2020
- Assisted with research project enquiries in person and by phone
- Learned some research aspects
- Assisted with minute taking which helped me to apply this learning while performing roles
- Provided assistance with learning and development frameworks
- This enhanced my learning around structured learning process for different roles in the organization.
HR Volunteer
Big Group Hug
Bundoora, Melbourne
03.2019 - 03.2020
- Prepared policies and position descriptions for volunteers at Big Group Hug
- Drafted questionnaire to record and analyse constructive volunteer feedback for the organisation
- Discussed people management issues in monthly meetings and advised managers accordingly on the conflict management process.
Associate Consultant Intern
The Adecco Group
Blackburn, Melbourne
08.2019 - 10.2019
- Written and placed effective job advertisements
- Client tie-ups to generate leads
- Learned various sourcing techniques - Candidate screening and selection
- Phone screening and short-listing candidates for talent pools
- Interacted with clients and supported consultants where required
- Performed recruitment activities such as interviewing, testing & reference check
- Completed 100% compliance by educating and training the candidates about the registration process.
Human Resource Manager
92.7 BIG FM
Chandigarh, India
06.2017 - 02.2018
- Achieved 100% recruitment for three radio stations (hired eight employees) in two months
- Designed high-performance retention tool – Talent Practice Retention, vertical growth to a managerial role with additional responsibilities and team members
- Designed and implemented quarterly performance evaluation process for employees
- Developed monthly performance analysis to track staff performance and developed training framework
- Presented workforce restructure plan to evaluate cost against annual operation plan
- Achieved a gender diversity ratio by hiring staff with diversity backgrounds.
HR Manager
Tata Teleservices Limited (TTL)
Chandigarh, India
02.2014 - 06.2017
- Promoted to HR Manager from HR Sr
- Executive in 1.5 years
- Decreased full & final settlement average days from 22 to 2 for resigned employees
- Managed 550 employees in 5 north Indian states about payroll inputs, attrition analysis, database management (SAP) and employee life cycle
- Designed a recovery process for pending recoveries from resigned employees
- Facilitated performance management framework – Six monthly process
- Introduced an easy guide to the policy by the name, “The shortcut to policy”
- Controlled attrition rate through initiating a process of face-to-face exit interviews which resulted a decrease in percentage from 8% to 5% monthly.
HR Executive
Aircel
Mohali, India
09.2010 - 02.2014
- Achieved targets and was promoted to the position of HR executive from an HR officer
- Prepared and presented weekly, monthly, and annual reports
- Facilitated team building activities and encouraged the participation of employees
- Planned functional induction for new employees and used SAP module for database
- Formulated remuneration policies
- Implemented the recruitment process through screening and selection process.
Education
Master of Management - Human Resource Management
La Trobe University
12.2019
Master of Business Administration -
Punjab Technical University
India08-2010
Skills
- Advanced level usage of Microsoft Office including Excel, Word, and PowerPoint
- Worked on SAP HR software for 75 years
- Worked on TechOne, PageUp, ELMO, Xero, Infoodle, Success Factors, and other internal HR systems
- Recruitment and Staffing
- Workforce Planning
- Compensation Structuring
- HRIS Software
- Recruitment Strategies
- Company Policies
- Employee Engagement
- Labor Relations
- Payroll Oversight
- Onboarding and Orientation
- Workers' Compensation
- Employee Benefits Management
- Diversity and Inclusion
- Employee Relations
- Succession Planning
- Organizational Development
- Payroll
- Performance Management
- Training Programs
- Retention Strategies
Certification
- AHRI Australia, Membership
- First Aid Training, Certificate
- Identifying and Responding to Family Violence Risk, Certificate
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
HR Manager
Abbotsford Convent Foundation
02.2021 - Current
HR Officer
Mitchell Shire Council
07.2020 - 01.2021
HR Administration
Research Office, Latrobe University
10.2019 - 03.2020
Associate Consultant Intern
The Adecco Group
08.2019 - 10.2019
HR and Administration Manager
SisterWorks
03.2019 - 03.2021
HR Volunteer
Big Group Hug
03.2019 - 03.2020
Human Resource Manager
92.7 BIG FM
06.2017 - 02.2018
HR Manager
Tata Teleservices Limited (TTL)
02.2014 - 06.2017
HR Executive
Aircel
09.2010 - 02.2014
Master of Management - Human Resource Management
La Trobe University
Master of Business Administration -
Punjab Technical University
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