BHUDDHIKAR BENJAMIN
Melbourne
Summary
Driven payroll professional with experience managing payroll processing and compliance. Strong focus on team collaboration and achieving results. Reliable and adaptable, excelling in changing environments. Expertise in payroll systems, tax, and reporting. Trusted for accuracy, confidentiality, and efficiency in payroll operations.
Overview
8
8
years of professional experience
Work History
Payroll Associate
National Australia Bank
05.2023 - Current
- Collaborated and delivered End of Financial Year for NAB by verifying YTD information and ensuring Payroll Summary reports match.
- Managed, performed and ensured that NAB remained compliant with the ATO by paying fortnightly employee superannuation.
- Supported team members during peak periods, demonstrating adaptability and strong collaboration skills.
- Consistently met deadlines even under high-pressure situations, displaying time-management skills.
- Identified opportunities for process improvements within the payroll system, leading to increased operational efficiency.
- Streamlined payroll processing by implementing efficient data management and accurate calculations.
- Communicated effectively with employees at all levels regarding their pay-related inquiries or issues.
- Enhanced accuracy in timekeeping records by training managers on proper procedures for submitting hours worked data.
- Resolved payroll discrepancies promptly, addressing employee concerns efficiently and professionally.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Managed garnishments, deductions, and benefit withholdings accurately to maintain compliance with regulations.
- Maintained confidentiality of sensitive employee information, adhering to strict privacy guidelines.
- Provided customer service to employees regarding payroll inquiries and issues.
- Prepared and submitted payroll taxes and reports to regulatory agencies.
Associate - Small Business Banking
National Australia Bank
06.2020 - Current
- As a NAB Assist Advisor and was promoted to Assosiate within Small Business Solutions department
- DCA Level 3 Accredited & Compliance with NCCP, Privacy Act, BCOP, ASIC & APRA
- CRM tracking and maintenance of customer details and management of 90 groups across lending portfolio comprising of business and personal products
- General banking enquiries across secured and unsecured lending, settlements, recoveries, credit reviews, extensions, restructuring and negotiations
- Assess lending credit submissions for lending restructures and/or security discharges
- Managed accounts that had fallen overdue and are non-compliant with the terms and conditions of contract
- Negotiate arrangements with customers in sometimes adverse and complex circumstances
- Built working relationships with Bankers, external legal service providers, internal legal, credit and risk to create strategies for assisting customers
- Assisted with the management of complex defended matters, AFCA and Internal Dispute Resolution matters
- Proactively managed risk, meeting all policy and compliance requirements; perform controls and escalate events, issues or breaches as they are identified
- Managed and understood complex business structures
- Addressed and resolved clients complaints respectfully and professionally
- Systems: Siebel, eBOBs, NabOne, PowerCurve, ICARE/FAIR
Assistant Manager
The Groove Train Werribee
03.2019 - 02.2020
- Placed accurate supply orders based on previous usage trends and expected demands
- Improved performance by mentoring struggling workers to strengthen job skills and knowledge
- Secured money and prevented losses with effective register controls and careful cash handling
- Enhanced customer satisfaction by training employees in service strategies and improving engagement
- Approached and solved work problems with initiative and knowledge of customer service operations
- Served customers by going above-and-beyond to offer exceptional support for all needs
- Contributed and implemented many successful ideas to Manager and Owner which improved productivity at work
- Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals
- Focused food service team with clear objectives, careful monitoring and consistent leadership
- Complete all closing and/or opening procedures to company standards
- Responsible for opening and/or closing the work location
- Timely communication of inventory, cash handling, safety and customer matters
- Committed to delivering high levels of customer service
Legal Assistant (Civil and Construction Disputes)
James Monteiro Advocates and Solicitors
06.2018 - 08.2018
- Composed and revised legal documents for attorneys, including letters and court filings
- Answered direct attorney phone lines and acted as a liaison between client and attorneys
- Ensured legal documents were processed and handled in a timely and efficient manner in order to comply with appropriate regulations and deadlines
- Filed all documents through a web database for all firm clients
- Prepared, edited and proofed legal documents in a professional manner
- Enhanced client relations in person and by phone with sensitivity and confidentiality
- Drafted legal documents including motions, brief inserts, discovery documents, correspondence and legal memoranda
- Determined causes of actions and prepared case files based on investigated facts
Legal Assistant (Employment and Industrial Relations)
Lee Hishammuddin Allen & Gledhill
04.2017 - 02.2018
- Worked under and was mentored by a reputable Employment and Industrial Relations Litigator
- Handled heavy case load and assisted with all aspects of the litigation cycle including legal research, factual investigation, document management and trial preparation
- Assisted lead counsel in cases, ranging from trade disputes, unfair dismissal and non-compliance claims
- Experience with advising clients in relation to employment matters, ranging from corporate restructuring, staff discipline and performance management, statutory compliance requirements and termination of employment
- Coordinated case information by meetings with clients, experts and other professionals
- Experience with negotiating settlements between parties of a dispute
- Kept up with case deadlines by monitoring timelines and coordinating smooth records processing
- Built accurate transcripts of witness interviews and drafted witness statements
- Assisted with building cases, conducting skilled legal research and compiling support information
- Determined causes of actions and prepared case files based on investigated facts
Education
Post Graduate Diploma - Bar Professional Training Court
City Law School
06.2016
Bachelor of Laws (LLB Hons) -
University of Hertfordshire
06.2015
Skills
- Microsoft Suite
- Analytics
- Policy and Agreement Interpretation
- CRM Use and Maintenance
- Compliance and Risk
- Data Reconciliation and Report Preparation
- Customer Service and Account Management
- Real Time Management and Work Ethic
- Problem Solving and Decision Making
- Accountability and Adaptability
- Payroll Processing and Auditing
- Payroll software proficiency
References
Available upon request.
Passions
- Play football for leisure on weekends. I am a die-hard Liverpool Fan.
- Sports fanatic.
- Fitness and Health - 5 times weekly 4 mile runs.
- Reading 1 book / month for continuous learning, development and interest.
Timeline
Payroll Associate
National Australia Bank
05.2023 - Current
Associate - Small Business Banking
National Australia Bank
06.2020 - Current
Assistant Manager
The Groove Train Werribee
03.2019 - 02.2020
Legal Assistant (Civil and Construction Disputes)
James Monteiro Advocates and Solicitors
06.2018 - 08.2018
Legal Assistant (Employment and Industrial Relations)
Lee Hishammuddin Allen & Gledhill
04.2017 - 02.2018
Bachelor of Laws (LLB Hons) -
University of Hertfordshire
Post Graduate Diploma - Bar Professional Training Court
City Law School
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