Dedicated professional knowledgeable about best practices in field, especially effective leadership strategies to motivate employee performance and job satisfaction. Well-organized in approaching problems to investigate causes and determine optimal solutions. Detailed understanding of organizational and regulatory expectations to drive performance.
Overview
7
7
years of professional experience
Work History
Business Process Enabler
TATA CONSUTANCY SERVICES
BANK OF AMERICA
08.2018 - Current
Completed Five different domain in one single process
KEYING- Targeted Check clearance as given time, Clearing complex C3 Files, Managing workflow on TAT, Validation of Client's information and documents, Follows through client's instructions and analyze information to operate.
HLOP- Analyze Client requirement and drafting insurance policy as per requirement, Adjust balance from end to end process, Create Claim through system.
HLSC- Drafting insurance policy, achieve targeted balance, make changing in eating claim and Insurance, following health logic instruction.
ANNOTATION IT- Create intelligence character recolonization, while using different front and hand written text, Managing and Mailing file with end to end process.
MORTAGAGE- Description of code, files clear with their refer code, Time Management, Tax return, Investment statement, Lander Evidence, drafting property documents with classified code
DEO
IFFICO TOKIO
Ahmedabad
05.2017 - 04.2018
Drafting Policies and Procedure as per various requirement
Proving end to end client service- Face to Face and Over the Phone
Proving Training new employee and operating team with new updates
Handling Endorsements through out all Gujarat's Branches
Claiming file handling
Scanning and operating system with CRM and P4
Handling Billing and filing weekly- as per claims
Scanning, Printing policies information and documents, make understandable for client
Education
Master In Arts - English Literature
LDR College
Gujarat University
03-2017
Bachelor Of Arts - English Literature
GLS
Law University
07-2014
Skills
Data Analytics
Business Analysis
Process Mapping
Requirements Gathering
Data-driven decision-making
Team Building and Motivation
Innovation and Creativity
Teamwork and Collaboration
Multitasking
Data Collection
Effective Communication
Time management abilities
Self Motivation
Decision-Making
Accomplishments
On The Spot award
Fresco Play Miles Award
Xcelerate Warrior Certificate
Continuous Feedback Star Certificate,
Service Commitment Award.
Affiliations
Completed Tea Factor 199
Achieved Different Training Certificate
Timeline
Business Process Enabler
TATA CONSUTANCY SERVICES
08.2018 - Current
DEO
IFFICO TOKIO
05.2017 - 04.2018
Master In Arts - English Literature
LDR College
Bachelor Of Arts - English Literature
GLS
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