Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Bhumika Subedi

BRISBANE,QLD

Summary

Customer Service Professional experienced in complaint resolution and order processing. Delivered exceptional customer satisfaction through effective problem-solving and strong product knowledge. Prioritized tasks and collaborated with team members to achieve business goals while maintaining high-quality service in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Salewage
Nepal, Ghandaki
05.2025 - 06.2026
  • Managed customer complaints and resolved issues promptly.
  • Assisted customers with inquiries and product information.
  • Processed orders and tracked shipments efficiently.

Receptionist

Jewellery shop
Nepal, Ghandaki
05.2025 - 05.2026
  • Greeted customers warmly upon arrival at the jewelry shop.
  • Managed phone calls and scheduled appointments for consultations.
  • Assisted customers in selecting jewellery pieces and understanding features.
  • Handled customer inquiries and resolved issues promptly and professionally.
  • Maintained cleanliness and organization of the retail display area.

Education

Management
Nepal, Ghandaki

Skills

  • Customer service
  • Complaint resolution
  • Customer relationship management
  • Customer consulting
  • Order processing
  • Product knowledge
  • Coordination
  • Problem solving
  • Time management
  • Relationship building
  • Positive and professional

Languages

Nepali
First Language
English
Elementary (A2)
A2
Hindi
Elementary (A2)
A2

Timeline

Customer Service Representative

Salewage
05.2025 - 06.2026

Receptionist

Jewellery shop
05.2025 - 05.2026

Management
Bhumika Subedi