BHUMIL UGLE
Broadview,South Australia
Summary
Post Graduate in Master of Information Systems excels at analytics, budgeting and forecasting to create opportunities for growing and thriving businesses. Excellent leader and problem-solver with strong business acumen and a proactive approach. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fulfillment Team Member
Coles Group
Adelaide, South Australia
04.2023 - Current
- Tracked inventories and input equipment counts into warehouse databases.
- Used handheld scanners to key in data for packages.
- Read orders to verify attributes and quantities of merchandise.
- Troubleshooting any discrepancies or issues related to order fulfillment.
- Maintaining accurate inventory records of all products.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Participating in ongoing training sessions about new technologies or processes used within the warehouse.
Warehouse Assistant
MALTRA FOODS PTY LTD
Clayton South, Australia
10.2020 - 12.2022
- Closing tickets, initiating from gathering resources required for the batching of the product.
- Before starting production, ensure there is enough required packaging stuff, i.e., boxes, rewind, and product, as per the demand of the client.
- Finishing tickets related to product dispatch in the warehouse for the allocated client.
- Finalizing all reports and tickets with the team leader and supervisor.
- Maintain 'Quality Control' on all finish products and packaging on pallets before taken away for storage or shipping.
- Ensuring they all meet accuracy standards and Fast Moving Consumer Goods (FMCG) guidelines set by the company.
- Follow (GMP) to meet customer and product specifications.
- Preserve and build effective work relationship with other employees and management in the company.
Customer Service(Christmas Casual)
Connor Clothing
Melbourne, Australia
11.2019 - 01.2020
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Strengthened customer retention by offering discount options.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Developed positive relationships with customers through friendly interactions.
Internet data analyst
REVOKARMA HUB SOFTWARE & SERVICES PTY LTD
Gujarat, India
09.2017 - 06.2019
- Plan, create, and manage web and mobile programs, as well as channel tracking.
- Produce reports for the management team.
- Discuss the customer experience and behavior with the marketing team.
- Collaborate with the technical team to develop the best business practices for automated testing.
- Analyzed large datasets to identify trends, patterns and correlations for business insights.
- Using a variety of tools to extract and analyze data generated by online user activity.
- Worked closely with management to prioritize business and information needs.
- Gathered and organized data to analyze current industry trends.
Web Analyst (Freelance)
Appen
Sydney, Australia
01.2018 - 01.2019
- Performed data analysis to identify trends in customer behavior, engagement metrics, and other key performance indicators.
- Analyzed large datasets to address strategic and operational business questions.
- Combined secondary data sources with keyword research to more accurately profile and satisfy user intent.
- Provided recommendations to improve website usability, navigation, content structure.
Education
Masters in Information Systems - Business Analytics
Central Queensland University
Melbourne, VIC07-2021
Bachelors in Computer Engineering - Computer Engineering
Sigma Institute of Engineering And Technology
Gujarat, India06-2017
Skills
- Understanding the Business Objective
- Analytical and critical thinking
- Communication and interpersonal skills
- Decision making skills
- Cost benefits analysis
- SAP ERP systems
- JIRA
- Requirements gathering
- Business planning
- Strategic planning
- Occupational Health & Safety (OH&S) skills
- Decision-making
- Problem-solving
- Stakeholder engagement
- Client relationship management
- High level planning and organization skills
Certification
- IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep, 2024
- Get started with Jira, 09/01/22
- Graduate Certificate in Information Systems, Central Queensland University
- Cyber Security Expert, 1, Technocracy IIT Delhi
- SIEICON - International Conference on Current Research in Engineering
- Head of Mobile Application Designing, Eminence (Sigma Institute)
- National Workshop on Big Data Analytics, ITM Universe
- Head of Code Debugging, Eminence (Sigma Institute)
Timeline
Fulfillment Team Member
Coles Group
04.2023 - Current
Warehouse Assistant
MALTRA FOODS PTY LTD
10.2020 - 12.2022
Customer Service(Christmas Casual)
Connor Clothing
11.2019 - 01.2020
Web Analyst (Freelance)
Appen
01.2018 - 01.2019
Internet data analyst
REVOKARMA HUB SOFTWARE & SERVICES PTY LTD
09.2017 - 06.2019
- IIBA® Entry Certificate in Business Analysis™ (ECBA™) Exam Prep, 2024
- Get started with Jira, 09/01/22
- Graduate Certificate in Information Systems, Central Queensland University
- Cyber Security Expert, 1, Technocracy IIT Delhi
- SIEICON - International Conference on Current Research in Engineering
- Head of Mobile Application Designing, Eminence (Sigma Institute)
- National Workshop on Big Data Analytics, ITM Universe
- Head of Code Debugging, Eminence (Sigma Institute)
Masters in Information Systems - Business Analytics
Central Queensland University
Bachelors in Computer Engineering - Computer Engineering
Sigma Institute of Engineering And Technology
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