Bhupen Sharma
Mooroobool,QLD
Summary
Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chef
Rattle-N-Hum
Cairns, QLD
07.2024 - Current
- Clean and organize grilling area, stocked supplies, and prepared food items to order.
- Maintain knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Cook hamburgers, chicken breasts, steaks, fish fillets, and other meats according to recipes or customer specifications.
- Prepare a variety of foods, including salads, sandwiches, and entrees, using established recipes.
- Communicate effectively with customers regarding orders and special requests.
- Organize and prepare food items according to recipes, including cutting, slicing, chopping, dicing, and marinating.
- Monitor stock levels of perishable items, such as meat, fish, and dairy products.
Restaurant Manager/Assistant Manager
BRAR'S-Brampton, ON
Brampton, ON
01.2020 - 06.2024
- Managed one of the highest-volume restaurants in the city.
- Achieved and maintained an annual growth in profit through the management of controllable costs, such as reducing unnecessary overtime and inventory waste.
- Achieved the highest quarter sale in the history of the company in the last quarter of 2023.
- Reduced labor cost from 29% to 21% of total revenue in 3 weeks by creating new scheduling procedures and increased sales, employee development opportunities.
- Practicing proper workplace health and safety procedures.
- Versatile, consistent, and hands-on ability to lead by example.
- Assist in maintaining customer service standards set by the employer.
- Planning and assisting in the creation, along with the Head Chef, of new menus and menu items using customer feedback and past sales analysis.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers, and used feedback to implement positive changes within the restaurant.
- Inspected equipment and machinery for proper working condition, and directed staff to clean and repair as needed.
- Kept facility compliant with health codes, sanitation requirements, and license regulations, alleviating potentially heavy fines.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
Restaurant and Event Supervisor
Gilt Restaurant, Bar And Lounge-St. Jacobs, ON
St. Jacobs
02.2019 - 01.2020
- Collaborated with fellow staff members to provide seamless event execution and exceptional customer service.
- Developed strong relationships with vendors, negotiating prices on bulk purchases to reduce overall expenses.
- Assisted in menu planning, ensuring diverse and satisfying options for clients.
- Ensured compliance with all health regulations related to food safety and sanitation.
- Supervised event staff and volunteers to ensure tasks were completed on time and efficiently.
- Managed guest lists, seating charts and check-in procedures at events.
- Resolved any issues that arose in a timely manner throughout the event process.
- Communicated regularly with clients regarding their needs prior to the event date.
- Supervised and trained restaurant staff to ensure proper service standards were met.
Server/Catering Prep Cook
The Host
Richmond Hill, ON
01.2017 - 02.2019
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Supported event logistics by assisting with setup, breakdown, and cleanup of catering stations as needed.
- Assisted Chef De Partie in advanced culinary techniques, improving overall team performance and skill set.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Managed opening and closing shift kitchen tasks.
FOOD AND BEVERAGE ASSISTANT
The Oberoi Group-New Delhi, Delhi
New Delhi
07.2015 - 12.2016
- Utilized strong communication skills to relay customer needs clearly between front-of-house staff and the kitchen team.
- Maintained a clean and organized dining area, ensuring the highest level of sanitation and hygiene standards were met.
- Assisted in inventory management, accurately tracking stock levels and informing supervisor as needed to maintain sufficient supplies.
- Managed cash transactions responsibly while maintaining complete confidentiality regarding sensitive financial information from guests.
- Successfully juggled multiple tasks and priorities in a high-pressure environment, consistently maintaining a professional demeanor and high-quality service.
Education
Post-Baccalaureate Diploma - Hospitality And Tourism Management
Lambton College of Applied Arts And Technology
Toronto, ON08.2018
Bachelor of Science - Hospitality And Tourism Management
IHM NEW DELHI
NEW DELHI, IND05.2015
Skills
- Purchase and sales
- Staff Scheduling and recruitment
- Restaurant operations management
- Menu development and planning
- Labor and food cost control
- Leadership
- Talent Development
- Training and mentoring
- Multi-Task Management
- Culinary arts
- Hospitality
- Kitchen Equipment Operation
- Special dietary requirements
- Catering background
Certification
- Worker Health and Safety Awareness in 4 Steps - Present
- Food Safety - 2029
- RSA - 2029
Languages
English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual
Urdu
Native/ Bilingual
Spanish
Elementary
Canadian Blood Service
- Volunteer at Canadian blood bank since 2018.
Accomplishments
- Best apprentice award by Kempinski Hotel in 2013.
Affiliations
- Fancy DIY projects in free time.
- Enjoy being outdoorsy and morning exercises.
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Chef
Rattle-N-Hum
07.2024 - Current
Restaurant Manager/Assistant Manager
BRAR'S-Brampton, ON
01.2020 - 06.2024
Restaurant and Event Supervisor
Gilt Restaurant, Bar And Lounge-St. Jacobs, ON
02.2019 - 01.2020
Server/Catering Prep Cook
The Host
01.2017 - 02.2019
FOOD AND BEVERAGE ASSISTANT
The Oberoi Group-New Delhi, Delhi
07.2015 - 12.2016
- Worker Health and Safety Awareness in 4 Steps - Present
- Food Safety - 2029
- RSA - 2029
Post-Baccalaureate Diploma - Hospitality And Tourism Management
Lambton College of Applied Arts And Technology
Bachelor of Science - Hospitality And Tourism Management
IHM NEW DELHI
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