At Disability Services, I excelled as a Service Manager, enhancing customer satisfaction through expert conflict resolution and strategic service improvements. My leadership not only elevated team performance but also significantly boosted service quality, leveraging skills in customer service management and critical thinking to achieve notable results. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seasoned Service Manager bringing 6 monthsof Ahavacare experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.