Bhupendra Raut
Chatswood,Australia
Summary
Energetic and young with passion for food and commitment to providing customers with exceptional culinary experiences. Dedicated to first-rate communication and team success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am flexible in terms of working time and environment. Comfortable working in fast-paced environments in team setting. Background in maintaining kitchen sanitation, preparing basic components of dishes and working within team of cooks As management professional, highly skilled in overseeing daily operations and ensuring seamless shift transitions. Possesses strong focus on team collaboration and achieving results, reliably adapting to changing needs. Key strengths include conflict resolution and staff training, valued for reliability and flexibility.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
KFC
07.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Helped store management meet standards of service and quality in daily operations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Retail Supervisor
Chemist Warehouse
07.2022 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
- Collaborated with management to develop sales goals and strategies that aligned with company objectives.
Assistant cook
Food Fuzion restaurant
01.2023 - 04.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination
- Help with Food Preparation
- Maintained well-stocked stations with supplies and spices for maximum productivity
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
Education
Diploma - Hospitality Management
Queens Ford College
Sydney, NSW01-2024
Certificate IV - Kitchen Management
Queensford College
Sydney, NSW07-2024
Skills
- Hospitality and service industry background
- Strong attention to safe food handling procedures
- Food preparation and safety
- Cash handling
- Handling deliveries and Stock management
- Employee training
- Staff management
- Workplace safety
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
Certification
- First Aid Certification
Languages
Nepali
Native or Bilingual
Hindi
Professional Working
Timeline
Shift Supervisor
KFC
07.2024 - Current
Assistant cook
Food Fuzion restaurant
01.2023 - 04.2023
Retail Supervisor
Chemist Warehouse
07.2022 - Current
Diploma - Hospitality Management
Queens Ford College
Certificate IV - Kitchen Management
Queensford College
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