Bhupinder Singh
Tarneit,VIC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supervisor
CDC Victoria
Truganina, Vic
01.2024 - Current
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
Head Chef
prickly cactus
Launceston, Tas
12.2017 - 10.2023
- Ordered food supplies from vendors to maintain adequate stock levels.
- Reviewed purchase orders for accuracy prior to submitting them for approval.
- Inspected ingredients and equipment to ensure they meet quality standards.
- Monitored food production to guarantee quality standards were met.
- Addressed customer complaints promptly and professionally while maintaining high standards of customer service.
Customer Service Manager
7 eleven
Mill Park, Vic
01.2015 - 11.2017
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
- Coordinated between various departments to resolve complex problems that require multiple steps or involve multiple teams.
Education
Certificate 3, 4 And DIPLOMA in Commercial Cookery - Commercial Cookery
Australian Polytechnic College
Melbourne, VIC09-2017
Master of Arts - Masters in Business Administration
Victoria University
Melbourne, VIC09-2016
Bachelor of Arts - Fine Arts
Punjabi University
Punjab04-2010
Skills
- Strategic Planning
- Staff Management
- Operations Management
- Business Development
- Staff Discipline
- Employee Motivation
- Business Administration
- Processes and procedures
- Complex Problem-Solving
Certification
- First aid certificate
- hand hygiene Australia certification
- Working with children
- Manual handling certificates
- Infection control and prevention certificate
Timeline
Supervisor
CDC Victoria
01.2024 - Current
Head Chef
prickly cactus
12.2017 - 10.2023
Customer Service Manager
7 eleven
01.2015 - 11.2017
Certificate 3, 4 And DIPLOMA in Commercial Cookery - Commercial Cookery
Australian Polytechnic College
Master of Arts - Masters in Business Administration
Victoria University
Bachelor of Arts - Fine Arts
Punjabi University
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