Biagio Masiello
Port Douglas,QLD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
General Labor Construction Worker
Force 1 CONSTRUCTION
01.2024 - 06.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
- Mixed and poured concrete for variety of projects.
- Helped with erecting scaffolding and ladders.
- Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Dishwasher
Pulman Resort Sea Temple
06.2023 - 11.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
Head waiter
Billionaire S.R.L.
06.2022 - 09.2022
- Advice to the customer in choosing the most suitable dishes based on tastes and specific dietary needs.
- Clearing the tables and cleaning the room.
- Collaboration in order management by checking stocks products, table linen, cutlery and glasses.
- Support to the dining room team and constant collaboration with the kitchen for guarantee a fast and quality service. Account processing and delivery and payment management paper and electronic.
- Preparation of the mise en place.
- Monitoring of assigned areas in order to evaluate and satisfy adequately meet customer needs, giving the right priority, during peak hours, to each task.
Waiter
SLS Dubai Hotel & Residences
11.2021 - 05.2022
- Clearing the tables and cleaning the room. Service of fresh fish to the table carrying out the operations of cleaning, plugging and portioning. Reception support in welcoming customers.
- Support to the dining room team and constant collaboration with the kitchen for guarantee a fast and quality service.
- Preparation of the mise en place.
- Preparation of the trays with the ordered food, condiments, cutlery and the items necessary for the consumption of the meal.
Head waiter
Billionaire S.R.L.
06.2021 - 09.2021
- Assistance to customers and management of any complaints with cordiality and professionalism.
- Supervision of room activities and verification of the organization and cleanliness of the areas.
- Professional and detailed presentation of the menu and wine list.
- Presentation of special dishes to customers and advice on the selection of drinks to match. Choice of the mise en place based on the catering activities and coordination of the employees during the preparation.
- Demonstration of polite and professional behavior towards customers in order to encourage inquiries and orders.
- Explanation of menu options to customers, willingness to offer suggestions and promptness in taking food and drink orders. Check with guests in order to get an opinion on the food served, resolve any problems, bring additional items to the table and check that the drinks are not finished.
- Presentation of the menu and dishes of the day to customers as soon as they have taken their seats around the table and answering any questions prior to ordering.
- Supervise waitstaff availability and table turnover to make accurate seating decisions.
- Processing of payments and receipts.
Head waiter
Hotel Ca Fiore
12.2019 - 03.2020
- Attention and respect for instructions and suggestions received in carrying out the required activities.
- Management of contingencies and work problems quickly and efficiently.
- Use of the most known IT tools of its sector activity.
- Management of the assigned activities improving the times of execution. Coverage of other areas of activity during work peaks and absences of colleagues.
Education
High School Diploma -
I.I.S. Pitagora Policoro
ItalySkills
- Strong multitasking
- Professional Appearance
- Landscaping experience
- Demolition expertise
Hobbies and Interests
Fitness-football
Timeline
General Labor Construction Worker
Force 1 CONSTRUCTION
01.2024 - 06.2024
Dishwasher
Pulman Resort Sea Temple
06.2023 - 11.2023
Head waiter
Billionaire S.R.L.
06.2022 - 09.2022
Waiter
SLS Dubai Hotel & Residences
11.2021 - 05.2022
Head waiter
Billionaire S.R.L.
06.2021 - 09.2021
Head waiter
Hotel Ca Fiore
12.2019 - 03.2020
High School Diploma -
I.I.S. Pitagora Policoro
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