Bianca Singh

• Effectively manage end to end recruitment activities for Cochlear Brisbane based Electronic Assemblers.
• Work closely with process engineers and hiring managers to understand the business needs.
• Act as advocate Cochlear mission, articulating Cochlear’s process and brand to prospective candidates.
• Provide appropriate feedback throughout the interview and selection process ensuring an overall positive candidate experience.
• Ensuring consistent application of the selection criteria is complete and in line with process.
• Handle candidate and current employee data within Cochlear policy and local Privacy law requirements.
• Maintain recruitment administration, including ensuring recruitment activity is recorded in an accurate and timely manner.
• Ensure job files are complete (in accordance with internal policies and legislation)
• Contribute ideas on process methods to improve deliverables.

Achievements:

• Stepping into this role the business stopped recruiting through an agency (saving $500k p.a.) which allowed a market reset of Our Electronic Assemblers wage based on the cost savings of approximately $300k ($600k for full year), from the first pay period in January 2024 our CBO EA's have received a 11% pay increase on top of this year review 3.5 % so 7k increase this year allowing us to attract and retain talent
• Support the move from Page Up to Workday while insuring a seamless transition by being the point of contact for both Managers and candidates for any recruitment related queries

Reason for leaving:

Due to the achievement of the projected Electronic Assembler hiring goals as set in April 2023 (over 100 hires) and significant automation once Workday has been implemented the contract concluded.

• Support the Group HR Manager by coordinating in-house, end-to-end recruitment services for Australia and New Zealand across a multidisciplinary and diverse business
• Assist the Group HR Manager with administrative support as directed, including, but not limited to: Drafting correspondence such as request to attend meeting letters, WGEA Report, eLearning administration
• Assist the Group HR Manager with performance meetings, exit interviews and disciplinary action documentation
• Ensuring accuracy that documentation is delivered and stored in line with relevant privacy and quality standards
• Provide accurate advice to employees and managers regarding all entitlements under the relevant industrial agreement or employment agreements.

• Support, guide and educate managers on how to interpret and apply Human Resources industrial agreements, policies and procedures
• Take the lead on managing recruitment tasks, overseeing the full end-to-end process
• Including, but not limited to: Advertising roles, Sourcing candidates (using tools such as Seek Talent Search and LinkedIn), Phone screening candidates, setting up and/or participating in interviews, administering and interpreting psychometric testing, reference checking, coordinating pre-employment medical, making job offer, drafting and sending employment offer / contract
• Ensuring communication with both the hiring manager and the candidate(s) is of the highest standard, building relationships and keeping all parties well-informed of the process and latest developments
• Managing multiple and ongoing recruitment projects and not losing track of deadlines
• Assist the on-site Occupational Health Nurse with administrative support, including, but not limited to: Candidate management into Noggin, Mask-fitment tests, assist with coordinating events such as hearing tests, health promotions etc
• Working across the Industrial, Supply Chain, Business & Executive and Trades & Engineering divisions to recruit and place permanent and casual staff across multiple clients within Australia
• Duties included but were not limited to: Organising interviews, drafting ads, interviewing candidates, reference checking, candidate screening, onboarding, putting together and sending payroll paperwork packs
• Multi role supporting the entire business afterhours
• Afterhours HR support as directed by the Group HR Manager
• Receiving and actioning all client and candidate emails and phone calls after hours
• Afterhours job filling and first point of contact for all employees.

• Managing new and existing member accounts as well as processing membership renewals
• Processing all front office administration tasks.

• Operating Trans-Tasman flight routes
• Working on a rotating roster with on call days
• Participate in regular fatigue management and emergency producers training interstate
• Undergo full medical and police clearances
• Attend pre-flight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers
• Reassure passengers when situations such as turbulence are encountered
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order
• Administer first aid to passengers in distress.