Bianca Bennett
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
29
29
years of professional experience
Work History
Supervisor
Coles
Corrimal, NSW
05.2000 - 02.2026
- Supervised daily operations and ensured compliance with safety standards.
- Trained and mentored new team members on store procedures.
- Coordinated inventory management and maintained stock levels efficiently.
- Managed staff schedules to optimize workforce efficiency and coverage.
- Implemented visual merchandising strategies to enhance product displays.
- Resolved customer inquiries and handled complaints with professionalism.
- Conducted regular inspections to uphold cleanliness and organization standards.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Collaborated with other departments to coordinate workflow processes between teams.
- Tracked progress on projects and provided timely feedback to staff members.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Trained new employees on company policies and procedures.
- Participated in recruitment efforts by interviewing prospective candidates for open positions.
- Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
- Trained new employees on company policies, job duties, and performance expectations.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Resolved customer inquiries and complaints requiring management-level escalation.
Process worker
MHG
Unanderra
01.1997 - 03.2000
- Operated machinery to assemble products according to specifications.
- Collaborated with team members to ensure efficient production flow.
- Conducted quality checks on finished products for defects and inconsistencies.
- Followed safety protocols to minimize workplace hazards and injuries.
- Loaded materials onto production lines while ensuring proper alignment and setup.
- Monitored equipment performance and reported issues to supervisors promptly.
- Cleaned up work area at end of shift to maintain safe working environment.
- Communicated with team members regarding tasks assigned during shift.
- Followed safety protocols while operating machines and equipment.
- Reported any issues to supervisor immediately for resolution.
- Inspected product quality prior to packaging and shipment.
- Identified defective parts or components and removed them from production line.
- Assisted in setting up production lines for manufacturing processes.
- Ensured proper labeling of completed products before shipping out.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Attended regular training sessions to increase machine operating skills.
- Analyzed work orders to determine materials needed for each production batch.
- Tracked production data such as number of items produced per hour, day, week.
- Organized storage areas for efficient retrieval of items when needed.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Set up and operated production machinery according to specific standards and protocols of company.
- Met or exceeded target for on-time customer shipments.
- Measured and weighed items to meet quality standards and prevent waste.
- Separated products according to weight, grade and size of material to produce final product.
- Sorted product components on work tables to maintain maximum organization and productivity.
- Classified defects from finished orders for record tracking and statistics.
Education
Berkeley High School
Languages
English
References
References available upon request.
Timeline
Supervisor
Coles
05.2000 - 02.2026
Process worker
MHG
01.1997 - 03.2000
Berkeley High School