Bianca Butera
PRESTON,VIC
Summary
In my role as waitress, I enjoyed liaising with my team, in front of house and the kitchen to ensure that clients needs are met. Working in a fast paced, dynamic environment has taught me a great deal about communicating effectively to ensure that customers are happy and want to return, not just for the great food but the experience that they receive from the moment they sit down to when they leave. Dedicated employee, frequently praised for as hardworking by peers and management, I am reliable and a quick learner making me as asset to the team to achieve restaurant objectives.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
400 Gradi
04.2022 - 02.2023
- Greeted and accomodated guests, building positive experiences from first interaction
- Prioritised multiple tasks in dynamic environment within specified time frames
- Informed kitchen of special dietary needs or requests, offering customers personalised meal options
- Checking in on guests to verify satisfaction throughout the service
- Listening to customer concerns and complaints and offering solutions in a timely manner
- Co-ordinating table orders with the kitchen and other wait staff on the floor
- Attended company and restaurant required training and meetings, improving skills.
Education
VCE -
Santa Maria College Northcote
Northcote, VIC10.2024
Skills
- Time Management
- Customer Service Skills
- Good team player
- Multitasking Skills
- Detail Oriented
- Customer Relations
- Warm and Friendly
- Greeting guests
- Detail Oriented
- Customer Relations
Personal Information
Title: RETAIL SALES ASSISTANT - CASUAL/PART-TIME
Details
LOCATION : Melbourne, Australia,
PHONE : 0490926609
EMAIL : buterabianca@gmail.com
References
Upon request
Hobbies and Interests
- Volleyball
- Soccer
- Personal training
- Interior design
- Fashion
- Reading
Certification
Certificate for Health and Community Services
Timeline
Waitress
400 Gradi
04.2022 - 02.2023
VCE -
Santa Maria College Northcote
Certificate for Health and Community Services
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