Bianca Danalis

Supports various teams at Tourism Media through a variety of tasks, some of which include manual tagging of geographical locations, uploading content, and conducting user acceptance testing.

• Enhanced client satisfaction by providing timely and efficient support services.
• Conducted user acceptance testing, upholding company standards of excellence.
• Strong communication skills, both written and verbal.
• Flexible and adaptable to change.
• High accuracy and attention to detail, while also working efficiently.
• Developed strong ability to work individually and can manage workload without constant supervision.
• Collaborated with numerous team members to provide an accurate and efficient delivery of tasks.
• Upskilled other members of the team and provided timely and comprehensive feedback.

• Worked front counter, drive-thru, café, and all other areas, demonstrating willingness to learn and flexibility.
• Took orders, prepared meals, and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked efficiently with teammates and management team.
• Provided exceptional customer service, addressing concerns or issues promptly and professionally.
• Enhanced team productivity by maintaining a clean and organised workspace for crew members.
• Contributed to increased sales by upselling menu items and promoting special offers.
• Strong communication skills both with staff members and customers.