Bianca Death
Stanthorpe,QLD
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Coordinator
Southern Downs Regional Council
Stanthorpe, QLD
01.2018 - Current
- Issued work schedules, duty assignments and deadlines for office or administrative staff.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Interpreted and explained work procedures and policies to brief staff.
- Implemented departmental policies and standards in conjunction with management to streamline internal processes.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Resolved customer complaints in a timely manner while upholding company standards.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Delegated work to staff, setting priorities and goals.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Resolved customer complaints or answered customers' questions.
- Recruited, interviewed and selected employees to fill vacant roles.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
Assistant Educator
ymca
Stanthorpe, QLD
09.2016 - 01.2018
- Monitored student progress to ensure cooperation and growth.
- Observed child behavior to assess their needs and plan activities accordingly.
- Implemented hands-on, play-based strategies for experiential learning.
- Maintained accurate records of children's attendance, progress, and health concerns.
- Guided children in developing essential life skills, such as independence and problem-solving.
- Administered first aid and medication in accordance with health and safety regulations.
Child Care Assistant
Kool Kids
Stanthorpe, QLD
03.2015 - 06.2016
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Provided safe and nurturing environment for children of all ages.
- Communicated with parents about daily activities and any concerning behaviors.
- Enforced rules to teach good manners and maintain safe environment.
- Performed light housekeeping duties such as tidying up toys after playtime is over.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
Child Care Assistant
Kids Korner
Stanthorpe, QLD
11.2011 - 01.2012
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Provided safe and nurturing environment for children of all ages.
- Enforced rules to teach good manners and maintain safe environment.
- Performed light housekeeping duties such as tidying up toys after playtime is over.
- Provided first aid and medication as needed, adhering to health and safety protocols.
- Supported the development of individual plans based on the interests and abilities of each child.
- Encouraged curiosity, exploration and problem-solving with age-appropriate playtime activities.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Maintained safe play environment.
House Mother
mother hood
Stanthorpe, QLD
03.2010 - 11.2011
- Accompanied and supervised students during meals.
- Assisted in maintaining a safe, clean and orderly home environment for the children.
Bakery Worker
supa iga
Stanthorpe, QLD
01.2006 - 03.2010
- Cleaned baking equipment and utensils including mixing bowls, measuring cups, pans, trays, ovens and other tools used in the preparation of bakery items.
- Operated cash registers accurately when ringing up customers' purchases.
- Followed health codes and regulations regarding food handling procedures.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Personalized cakes by writing desired words or adding other customizations.
- Prepared and baked goods such as cakes, cookies, muffins, pies, and breads according to recipes.
- Operated ovens, proofers, fryers, sheeters, rounders, scales and mixers for bakery
- Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
- Organized store by returning merchandise to proper areas and restocked displays.
- Labeled bakery products with prices, ingredients, and allergen information.
- Answered customer inquiries regarding product features, pricing, and availability.
- Cleaned baking equipment, utensils, and work areas according to hygiene standards.
- Assisted bakery manager with coordinating product ordering, receiving, and stocking.
- Took custom cake and bakery orders, ensuring all details were accurately recorded.
- Monitored temperatures inside ovens during baking processes to ensure food safety regulations were met.
Education
Diploma
Kath Dickson
Toowoomba, QLD01-2017
Cert 111 in Childcare
Warwick Tafe
Warwick, QLD01-2016
Stanthorpe State High School
Stanthorpe 01-1998
Skills
- Consulting
- Recordkeeping
- Scheduling and calendar management
- Process improvement
- Resource allocation
- Document control
- Verbal and written communication
- Schedule coordination
- Staff supervision
- Multitasking and organization
- Updating stakeholders
- Writing requirements
- Staff management
- Time management
- Attention to detail
- Problem-solving
- Customer service
- Risk management
Certification
- Risk Assessments & Control- health & safety 11th May 2023, Alison
- First aid and CRP 3rd may 2023, royal life saving
- Hazardous manuel task management 12th April 2023, Southern Downs Regional Council
- Nominated Supervisor and Responsible Person person in Charge 3rd August 2023, Qcan
- Risk Management in OSHC including Special Events, High Risk Activities & Excursions 1st May 2024, Qcan
- Provide Cardiopulmonary Resuscitation 9th May 2024, Allens Training
- Recording a Hazard 12th June 2024, Southern Downs Regional Council
- Metal Health First Aid Australia 20th November 2023, Southern Downs Regional Council
Timeline
Coordinator
Southern Downs Regional Council
01.2018 - Current
Assistant Educator
ymca
09.2016 - 01.2018
Child Care Assistant
Kool Kids
03.2015 - 06.2016
Child Care Assistant
Kids Korner
11.2011 - 01.2012
House Mother
mother hood
03.2010 - 11.2011
Bakery Worker
supa iga
01.2006 - 03.2010
Diploma
Kath Dickson
Cert 111 in Childcare
Warwick Tafe
Stanthorpe State High School
Similar Profiles
Troy KempTroy Kemp
Parks and Garden Team Leader at Southern Downs Regional CouncilParks and Garden Team Leader at Southern Downs Regional Council
Narelle CurtisNarelle Curtis
Cleaner at Western Downs Regional CouncilCleaner at Western Downs Regional Council
Tiffaney ToddTiffaney Todd
Millwright at Southern Millwright Regional CouncilMillwright at Southern Millwright Regional Council