Summary
Work History
Education
Skills
Interests
Timeline
Generic
Bianca Ferraro

Bianca Ferraro

Yokine

Summary

Experienced Psychology student with a strong background in data entry, research methods, and statistical analysis. Proficient in maintaining and managing large datasets, ensuring accuracy, and handling confidential information with professionalism. Dedicated contributor to organising data, analysing trends, and supporting research projects. Excellent communication skills and a strong work ethic. Ability to adapt and collaborate effectively in fast-paced environments. Previous experience in the hospitality industry has honed multitasking and problem-solving abilities, enhancing efficiency and teamwork in professional settings.

Work History

Restaurant Team Member

Zambrero
11.2024 - Current
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Data Entry and Receptionist

Central West Pest Control
01.2023 - 01.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organised, sorted, and checked input data against original documents.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Maintained a high level of accuracy and speed through continuous self-assessment, surpassing company standards consistently.
  • Created spreadsheets on excel for more efficient recordkeeping.

Crew Member

McDonalds
01.2020 - 01.2023
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.

Education

Bachelor of Psychology - Psychology

University of Western Australia
Perth, WA
12-2025

Skills

  • Effective Collaboration
  • Structured Task Management
  • Team-Oriented Collaboration
  • Client Relationship Management
  • Data Input Proficiency
  • Engaging Communication Skills
  • Self-Driven Achievement
  • Document management
  • Complex Problem-solving
  • Effective Visual Messaging

Interests

Passionate about mental health, psychological research, and behavioural science Interested in exploring the relationship between mental health and sleep, ADHD, cognitive biases, and emotional regulation Enthusiastic about applying psychological principles to real-world settings, promoting mental well-being, and contributing to research on psychological interventions and treatment approaches

Timeline

Restaurant Team Member

Zambrero
11.2024 - Current

Data Entry and Receptionist

Central West Pest Control
01.2023 - 01.2024

Crew Member

McDonalds
01.2020 - 01.2023

Bachelor of Psychology - Psychology

University of Western Australia
Bianca Ferraro