Bianca Gionzago
TARNEIT,Victoria
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
5
5
years of professional experience
Work History
Crew Member
McDonald's
10.2019 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Sales Assistant
Sacred Space
10.2021 - 07.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
Private Music Tutor
Davies Music School
04.2023 - Current
- Enhanced student performance by developing personalized lesson plans tailored to individual needs and learning styles.
- Collaborated with parents to establish practice routines, resulting in increased dedication and commitment from students.
- Developed strong rapport with students to foster open communication and encourage progress in their musical journey.
Volunteer
Libraries Victoria
03.2019 - 12.2019
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Babysitter
01.2019 - Current
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
Piano Teacher
01.2024 - Current
- Boosted student confidence in their abilities through consistent positive reinforcement and encouragement.
- Communicated with parents regarding upcoming events and student progress.
- Developed lesson plans, selected course materials and prepared assignments.
- Introduced students to appropriate hand positioning, finger transitions and pedal use.
Barista/ Waitress
Martini + Co
08.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
Education
Bacchus Marsh Grammar
Bacchus Marsh10.2022
Bachelor of Arts - Psychology
University of Melbourne
Parkville, VIC06.2026
Skills
- Strong Communication Skills
- Opening and closing duties
- Cash Handling
- Stock management
- Customer Service
Skills
Optimistic and open minded, Welcoming and vibrant, Eager and actively shows initiative, Conversational proficiency in French, High dependability and coordination skills, An active learner with rational and effective decision making skills
References
AVAILABLE UPON REQUEST
Timeline
Piano Teacher
01.2024 - Current
Private Music Tutor
Davies Music School
04.2023 - Current
Barista/ Waitress
Martini + Co
08.2022 - 01.2023
Sales Assistant
Sacred Space
10.2021 - 07.2022
Crew Member
McDonald's
10.2019 - 10.2022
Volunteer
Libraries Victoria
03.2019 - 12.2019
Babysitter
01.2019 - Current
Bacchus Marsh Grammar
Bachelor of Arts - Psychology
University of Melbourne
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