BIANCA HILL

• Partnered with managers across the employee lifecycle, including performance management, leadership development, and conducting workplace investigations in both AU & NZ
• Managed compliance across AU & NZ, ensuring adherence to employment laws and organisational policies
• Led a full people operations review, updating templates for job advertisements, job descriptions, employment contracts, and policies to align with best practices
• Supported the launch and integration of 'Medem Group' to unify two solutions through corporate branding and aligned practices across systems, communications, and branding
• Conducted a comprehensive review of internal tech operations, identifying inefficiencies and recommending changes to reduce costs and improve scalability
• Developed automated workflows via Microsoft Power Automate to streamline approval processes and reduce double handling
• Collaborated with cross-functional teams to enhance internal IT and systems processes, supporting business scalability and alignment

KEY ACHIEVEMENTS:

• Partnered with the Group CEO to advise and lead team restructure across New Zealand.
• Recruited and hired 14 vacant positions Across the Group.
• Reviewed internal tech operations, with the recommendation having an annual saving of $60k and reducing FTE by two.
• Developed and implemented a business communications framework leading to an increase in engagement by +17.
• Created, launched and managed an IT Help Desk.
• Designed and implemented a user-friendly central hub of knowledge, tools, resources and adhoc communications to enhance operational efficiency.
• Developed and launched version 1 processes across Recruitment, Onboarding, Performance & Offboarding.

• Developed, implemented, and executed tailored people strategies for clients across FinTech, AdTech, Healthcare, Manufacturing, e-Waste, and Retail
• Conducted business development activities, pitching WRC's value proposition to prospective clients and securing new partnerships
• Built long-lasting relationships with key stakeholders across the client portfolio, acting as a trusted advisor for strategic HR initiatives
• Coached and mentored a People Administrator to deliver strategies and plans effectively across the client portfolio
• Implemented HRIS systems such as HiBob, Employment Hero, and BambooHR to streamline processes and improve engagement
• Supported payroll operations across ANZ and SEA, ensuring compliance and accuracy

KEY ACHIEVEMENTS:

• Led the development and execution of quarterly people strategies for clients across AdTech, FinTech, Legal & Accounting, E-Waste and Manufacturing concurrently.
• Promoted to Senior People Partner to lead the regional expansion into Sydney.
• Scoped, pitched and implemented a payroll integration project across a global 200-headcount organisation resulting in an annual savings of 130k, reduction of 2 FTE & enhanced transparency and efficiency.
• Scoped and led implementation of several HRIS systems, including HiBob, BambooHR, EmploymentHero.
• Developed and facilitated leadership and GTM off sites across Australia & Singapore.

• Provided end-to-end People Partnering services, focusing on employee relations, policy implementation, and performance management across diverse regions
• Supported go-to-market leaders with revenue operations and enablement projects, ensuring alignment with organisational goals
• Planned and executed global offsite sessions and hackathons for cross-functional collaboration across AU, US, and UK
• Designed and implemented a redundancy program, mentoring impacted team members through the process with care and professionalism
• Developed and coached junior leaders on providing effective feedback, operationalising policies, and fostering high-performing teams

• Led People & Talent Strategy, including performance management, career development, and employee engagement
• Supported leadership in expanding the organisation to the UK, managing talent acquisition across multiple markets
• Implemented HR systems like HiBob and Culture Amp, streamlining operations and improving engagement

• Led Talent Acqusition across Australia & New Zealand.
• Led B-Corp Certification & Rainbow Tick Accreditations.
• Developed and Executed DEI&B Strategy
• Scoped, launched and implemented Performance Management Platform.

• Led end-to-end People & Culture activities.
• Led, coached and mentored a small team across Office Management & Marketing.