Summary
Overview
Work History
Education
Skills
Certification
Timeline
REFERANCES
Generic

Bianca Holden

Gracemere,QLD

Summary

Results-driven Senior Property Manager and Operations Manager with over 3 years of experience in the real estate industry. Dedicated to fostering positive team cultures and contributing to successful property management operations. Detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree.

Real estate Licence - 4555140

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Property Manager

Explore Property Munro & Co
01.2025 - 06.2025

Senior Property Manager / Operations Manager

Coral Sea Property Management
11.2020 - 06.2024
  • Completed a 2-year traineeship, progressing to a Senior Property Manager role. During this time I obtained my Real estate Licence and completed a Certificate IV in Real estate Practice.
  • Served as Operations Manager overseeing a team of 5 while also managing a portfolio of approximately 190 properties with virtual assistant support.
  • During this time I had completed end to end management of properties with the use of industry software (Property Me, Inspection Manager, Inspection Express, Eagle CRM, Matterport).
  • Demonstrated expertise in meticulous documentation of property conditions during entry, Conducting routine inspections with precision, addressing potential issues promptly for optimal property maintenance. Adept at managing the entire lifecycle of tenancy, including effective resolution of disputes during vacates.
  • Facilitated seamless investor onboarding, ensuring high client satisfaction. Resolved client concerns promptly, enhancing overall client experience.
  • Managed full spectrum of property-related tasks, including maintenance requests and insurance claims. Maintained meticulous records of property transactions, including leases and terminations.
  • Conducted performance evaluations for on-site staff, identifying areas for growth.
  • Worked effectively in a team setting, providing support and guidance, along with effective time management techniques to meet tight deadlines.

Cafe Worker

FJs Cafe
01.2013 - 09.2020
  • Customer service (face to face), Cash Handling, Food Handling and Preparation of orders, Cleaning
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.

Holdens Bakery
01.2011 - 01.2013
  • Customer service (face to face and telephone), Cash Handling, Food Handling, Cleaning, Packing Orders for delivery, Assist with delivery of Bread

Education

High School Diploma -

Columba Catholic College
Charters Towers, QLD
01.2018

Skills

  • Clear Communication
  • Customer Relations
  • Operations Management
  • Decision-Making
  • Property Inspections
  • Maintenance Coordination
  • Tenant and Owner Liaising
  • Market Tracking
  • Property Marketing
  • Property Management Expertise

Certification

  • Certificate IV in Property Services (Real estate)
  • Certificate IV in Real Estate Practice
  • Certificate II in Skills for Work and Vocational Pathways
  • Certificate II in Public Safety
  • Food handlers Certificate
  • Certificate in Responsible Service of Alcohol (RSA)
  • Certificate in Responsible service of Gambling (RGA)

Timeline

Senior Property Manager

Explore Property Munro & Co
01.2025 - 06.2025

Senior Property Manager / Operations Manager

Coral Sea Property Management
11.2020 - 06.2024

Cafe Worker

FJs Cafe
01.2013 - 09.2020

Holdens Bakery
01.2011 - 01.2013

High School Diploma -

Columba Catholic College

REFERANCES

Lauren Henderson

  • Former Work Colleague
  • 0422 458 409


Natalie Gallagher 

  • Former Work Colleague
  • 0439 545 757


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Bianca Holden