BIANCA KATSAMBALOS
Perth,Australia
Summary
Highly motivated employee with a strong desire to take on new challenges. Seeking to leverage exceptional organisational skills, attention to detail, and proficiency in administrative tasks to make a valuable contribution to Child and Adolescent Health Services. Dedication lies in enhancing office efficiency, providing top-notch administrative support, and facilitating seamless operations. Eager to join a dynamic team and play a key role in supporting the achievement of organisational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Support Administration Assistant
Child and Adolescent Health Service
06.2024 - Current
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Streamlined invoice processing procedures through I-procurement to ensure timely payment of vendors while minimising errors in financial records.
- Streamlined accounts payable processes for increased accuracy and faster payment turnaround times.
- Maintained client files and spreadsheets with office management software through Microsoft Office tools.
- Ensured seamless communication between candidates, hiring managers, and recruiters before, during and after interview times.
- Communicated with vendors to stock office supply and leveraging bulk purchase agreements for the business.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Coordinated office supply inventory management through COS. Proactively ordering necessary items before depletion to avoid workflow disruptions.
- Delivered timely support by effectively prioritising tasks based on urgency and impact on business operations.
Administrative Assistant
Government of Western Australia- Child and Adolescent Community Health
01.2024 - 06.2024
- Trained and supported new administrative staff on company procedures, software applications and office protocol (CDIS, Microsoft Office and office protocols).
- Organised and maintained filing systems to archive physical and electronic documents, ensuring accuracy and confidentiality of records.
- Proficient in managing Child Health Nurse calendars and schedules, with a focus on sending timely reminders and notifications to parents.
- Utilised Child Development information System (CDIS), Microsoft Excel and Vodaphone SMSer Tech to store data and send effective reminders.
- Managed email correspondence in Microsoft Outlook efficiently by sorting, prioritising, and responding to messages in a timely manner.
- Assisting with Ages and Stages questionnaires with organising appropriate ages, mailing and labeling to be posted.
- Managing parenting groups, liaising with clinical nurse managers, scheduling groups and participant communication.
- Responded effectively to sensitive customer issues to provide immediate resolution and improve retention.
Colour Specialist and Store Host
Mecca Maxima
07.2020 - 06.2024
- Demonstrate, recommend and apply proper use of makeup and skin care products.
- Making sales, processing returns and maintaining balanced cash register.
- Planning and taking part in store events.
- Handling administrative and clerical duties, such as ordering stock and maintaining customer relationships through follow up calls.
- Identify customer needs and recommend cosmetics and skin care products based on their preferences.
- Cross sell beauty products where appropriate.
Education
DIPLOMA IN MARKETING COMM -
North Metropolitan TAFE Perth Building 2
WA01.2019
CERTIFICATE IV IN MARKETING COMM -
North Metropolitan TAFE Perth Building 2
WA01.2019
WACE CERTIFICATE -
Emmanuel Catholic College
WA01.2016
Skills
- Friendly, Positive Attitude
- Close attention to detail
- Strong Collaboration Abilities
- Risk Management
- Client Relations
- Critical Thinking
- Highly organised
- Strong Problem Solver
- Internal Communications
- Database entry and management
- Spreadsheet development and management
Certification
- HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION: FIRST AID PRO, 05/04/2023
- HLTAID010 PROVIDE BASIC EMERGENCY LIFE SUPPORT: FIRST AID PRO, 05/04/2023
- HLTAID011 PROVIDE FIRST AID: FIRST AID PRO, 05/04/2023
References
Alison Blanchard
Business Support Officer- CAHS
Alison.blanchard@health.wa.gov.au
0487 000 219
Klimie Cruz
Administrative Officer- CAHS
Klimiecruz@gmail.com
045 059 0921
Maria Sargado
Administrative Officer- CAHS
Maria.sargado@health.wa.gov.au
0433 855 999
Timeline
Business Support Administration Assistant
Child and Adolescent Health Service
06.2024 - Current
Administrative Assistant
Government of Western Australia- Child and Adolescent Community Health
01.2024 - 06.2024
Colour Specialist and Store Host
Mecca Maxima
07.2020 - 06.2024
DIPLOMA IN MARKETING COMM -
North Metropolitan TAFE Perth Building 2
CERTIFICATE IV IN MARKETING COMM -
North Metropolitan TAFE Perth Building 2
WACE CERTIFICATE -
Emmanuel Catholic College
- HLTAID009 PROVIDE CARDIOPULMONARY RESUSCITATION: FIRST AID PRO, 05/04/2023
- HLTAID010 PROVIDE BASIC EMERGENCY LIFE SUPPORT: FIRST AID PRO, 05/04/2023
- HLTAID011 PROVIDE FIRST AID: FIRST AID PRO, 05/04/2023
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