Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bianca Kropp

Cairns,QLD

Summary

Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bakery Supervisor

Bushman Pies
07.2016 - Current
  • Increased customer satisfaction by maintaining a clean and organized workspace.
  • Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
  • Greeted customers, answered provided great customer experiences.
  • Reduced waste by closely monitoring inventory levels and implementing proper rotation techniques.
  • Oversaw bakery department, supervised staff and delegated daily tasks.
  • Promoted a positive work environment through effective communication and conflict resolution strategies.
  • Performed opening and closing duties for department.
  • Make cakes and slices, pies, sausage rolls, variety of rolls, and sandwiches.

Baker

Steven Ross Patisserie
03.2012 - 05.2016
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
  • Operated cash registers and processed payments accurately.

Education

Year 12 -

St Mary's Catholic College
Cairns, QLD
2008

Skills

  • Ingredient Knowledge
  • Sanitation Procedures
  • Operations Management
  • Paperwork Processing
  • Menu Planning
  • Food Allergen Awareness
  • Food management experience
  • Supervisory Experience
  • Food presentation
  • POS System Operation
  • Food Safety
  • Cash Handling
  • Cooking
  • Kitchen equipment operation and maintenance
  • Food safety understanding
  • Opening and closing procedures
  • Reliability
  • Team player

Certification

  • Cert III commercial cookery
  • Diploma hospitality management
  • Cert II retail
  • HACCP
  • Food safety
  • Cake decorating
  • Barista

Timeline

Bakery Supervisor

Bushman Pies
07.2016 - Current

Baker

Steven Ross Patisserie
03.2012 - 05.2016

Year 12 -

St Mary's Catholic College

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