Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Languages
Timeline
Generic

Bianca Lay

Virginia,NT

Summary

Dedicated and compassionate Nurse with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

11
11
years of professional experience

Work History

Waitress Supervisor

Cazalys
01.2014 - Current
  • Enhanced customer satisfaction by efficiently managing waitstaff schedules and ensuring optimal coverage during peak hours.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.
  • Improved teamwork among staff members by leading regular meetings to address concerns, share best practices, and set goals.
  • Trained new staff to uphold service standards, ensuring consistency in customer experience.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Planned weekly Roster for CAZALYS and Palmerston Golf Club Front House Staff.

Education

Bachelor of Nursing - Nursing

Charles Darwin University
Darwin, NT

Skills

Within Scope of Practice:

  • Wound Care Management
  • Medication and IV administration
  • ADL Assistance
  • Catheter Care
  • IV setup
  • Medical Documentation
  • Patient Feeding
  • CPR/AED certificate
  • Diabetes management
  • Tracheostomy Care
  • Diet and Nutrition
  • Nursing Assessments
  • Patient Education
  • Taking and Recording Vital Signs
  • Bedside charting
  • Patient Assessments
  • Care plan implementation
  • Discharge Planning
  • Infection control standards
  • Care Plan Management
  • Pain assessment
  • Patient Evaluation
  • Patient support
  • Team Collaboration
  • Vital sign assessment and Monitoring
  • Mobility Assistance
  • Accurate Documentation
  • Critical Thinking
  • Health Promotion
  • Clinical judgment
  • Self-reflection
  • Disease Prevention
  • Patient Evaluation
  • Patient support
  • Team Collaboration
  • Vital sign assessment and Monitoring
  • Mobility Assistance
  • Accurate Documentation
  • Critical Thinking
  • Health Promotion
  • Clinical judgment
  • Self-reflection
  • Disease Prevention
  • Patient Evaluation
  • Patient support
  • Team Collaboration
  • Vital sign assessment and Monitoring
  • Mobility Assistance
  • Accurate Documentation
  • Critical Thinking
  • Health Promotion
  • Clinical judgment
  • Self-reflection
  • Disease Prevention

Accomplishments

    Completed Bachelor of Nursing with Charles Darwin University. 880 hours of nursing placement completed.

    Attended all nursing placement :

    - Palmerston Hospital : Rehab Ward (160 hours)

    - Darwin Private Hospital : Mental Ward (80 hours)

    - Royal Darwin Hospital : 3a Orthopaedic Ward (160 hours)

    - Royal Darwin Hospital : 2b Surgical Ward (160 hours)

Additional Information

As I stand on the cusp of beginning my journey as a registered nurse, I feel a profound sense of anticipation and excitement. The years of rigorous study and hands-on training have prepared me to step into a role that demands both compassion and expertise. I am eager to apply my knowledge and skills in real-world settings, where I can make a tangible difference in the lives of patients and their families. This journey is not just about fulfilling a career ambition; it’s about embracing the responsibility of providing care, comfort, and support during some of the most critical moments in people’s lives. With each challenge I face, I am committed to growing both personally and professionally, driven by a deep-seated passion for nursing and a dedication to lifelong learning and improvement.

Languages

English
Native or Bilingual

Timeline

Waitress Supervisor

Cazalys
01.2014 - Current

Bachelor of Nursing - Nursing

Charles Darwin University
Bianca Lay