Bianca Lopes Borba
Melbourne,VIC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position.
Ready to help team achieve company goals. Friendly Reservation Agent with proficiency in interacting effectively by telephone with guests of diverse ages, backgrounds and interests. Projects service-mentality with warm, caring attitude while maintaining efficiency and optimizing revenue.
Overview
6
6
years of professional experience
Work History
Entrepreneur
NoBother | English Classes
08.2022 - 12.2023
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lessons.
- Collaborated with colleagues to develop interdisciplinary curriculum, resulting in enriched learning experiences for students.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Increased student motivation by providing timely feedback and recognizing individual achievements.
- Developed strong relationships with parents and guardians, fostering open communication regarding student progress and needs.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Developed innovative lesson plans to engage students in English language learning.
- Increased business revenue by implementing innovative marketing strategies and expanding product offerings.
Teacher
KNN Idiomas
09.2020 - 01.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Airport Service Agent
LATAM Airlines
01.2021 - 05.2021
- Enhanced customer satisfaction by efficiently managing check-in and boarding processes for passengers.
- Streamlined baggage handling procedures, resulting in reduced wait times and increased customer satisfaction.
- Assisted passengers with special needs, ensuring a comfortable and stress-free travel experience.
- Coordinated with airline personnel to address any flight delays or cancellations, minimizing passenger inconvenience.
- Resolved various passenger issues by maintaining professionalism and effective communication at all times.
- Managed the ticketing counter, providing swift and accurate service for all flight reservations and changes.
Au Pair
Experimento Intercâmbio
05.2020 - 08.2020
- Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
- Improved children''s language skills through engaging conversations and interactive language games.
- Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
- Assisted in improving children''s academic performance by providing tutoring and homework support.
- Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
Photo Editor
Redlab
10.2017 - 01.2019
- Enhanced visual content quality by meticulously editing and retouching images for print and digital publications.
- Streamlined photo editing workflow, resulting in increased efficiency and faster turnaround times.
- Collaborated with photographers to select the best images for publication, ensuring cohesive visual storytelling.
- Managed image library, maintaining an organized and easily accessible archive of all photographic assets.
Education
Professional Course - Human Resources Development
Avantis
Balneário Camboriú, SC01.2019
Professional Course - Marketing Management And Research
Avantis
Balneário Camboriú, SC01.2018
Professional Course - Logistics Management
Avantis
Balneário Camboriú, SC01.2018
High School Diploma -
E.E.B Prof Irene Romão
Navegantes, SC12.2017
Language Course - English
FISK - Inglês E Espanhol
Navegantes, SC10.2015
Skills
- Childcare Experience
- Audience Engagement
- Illusion Tricks and Tactics
- Creative Writing
- Customer Service
- Social Media Savvy
- Flexible Schedule
- English Fluency
- Promoting Events
- Teamwork and Collaboration
Timeline
Entrepreneur
NoBother | English Classes
08.2022 - 12.2023
Airport Service Agent
LATAM Airlines
01.2021 - 05.2021
Teacher
KNN Idiomas
09.2020 - 01.2022
Au Pair
Experimento Intercâmbio
05.2020 - 08.2020
Photo Editor
Redlab
10.2017 - 01.2019
Professional Course - Human Resources Development
Avantis
Professional Course - Marketing Management And Research
Avantis
Professional Course - Logistics Management
Avantis
High School Diploma -
E.E.B Prof Irene Romão
Language Course - English
FISK - Inglês E Espanhol
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