Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Lucas

Launceston,TAS

Summary

Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

14
14
years of professional experience

Work History

Merchandiser

BIG
11.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Sales Assistant

Harvey Norman Bedding
07.2018 - 10.2023
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.

Weekend Supervisor

BEST & LESS
01.2010 - 01.2016
  • Customer service, customer complaint resolution, cash handling, stock take, general duties, general organisation and tidying of merchandise and back office areas, customer special request orders, phone payments, open and close procedures, theft/loss prevention, assistance with learning and development for new employees.

Customer service

HARVEY NORMAN
11.2011 - 01.2012
  • Invoicing, cash handling and balancing of the register.

Customer service

PIZZA HUT
01.2011 - 01.2012
  • Cash handling, pizza making, general cleaning and maintenance and Phone services.

Education

Child Care

TasTAFE
Alanvale, TAS
04.2013

Newstead College
Newstead, TAS
2012

PROSPECT HIGH SCHOOL
2011

Skills

  • Communication
  • Enthusiastic
  • Motivated
  • Willing to learn
  • Trustworthy
  • Honest
  • Reliable
  • Hardworking and committed
  • Well-presented
  • Common sense
  • Team Player
  • The ability to adapt to situations as required

Timeline

Merchandiser

BIG
11.2023 - Current

Sales Assistant

Harvey Norman Bedding
07.2018 - 10.2023

Customer service

HARVEY NORMAN
11.2011 - 01.2012

Customer service

PIZZA HUT
01.2011 - 01.2012

Weekend Supervisor

BEST & LESS
01.2010 - 01.2016

Child Care

TasTAFE

Newstead College

PROSPECT HIGH SCHOOL

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Bianca Lucas