Bianca Lucas
Launceston,TAS
Summary
Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
14
14
years of professional experience
Work History
Merchandiser
BIG
11.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Sales Assistant
Harvey Norman Bedding
07.2018 - 10.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Weekend Supervisor
BEST & LESS
01.2010 - 01.2016
- Customer service, customer complaint resolution, cash handling, stock take, general duties, general organisation and tidying of merchandise and back office areas, customer special request orders, phone payments, open and close procedures, theft/loss prevention, assistance with learning and development for new employees.
Customer service
HARVEY NORMAN
11.2011 - 01.2012
- Invoicing, cash handling and balancing of the register.
Customer service
PIZZA HUT
01.2011 - 01.2012
- Cash handling, pizza making, general cleaning and maintenance and Phone services.
Education
Child Care
TasTAFE
Alanvale, TAS04.2013
Newstead College
Newstead, TAS2012
PROSPECT HIGH SCHOOL
2011
Skills
- Communication
- Enthusiastic
- Motivated
- Willing to learn
- Trustworthy
- Honest
- Reliable
- Hardworking and committed
- Well-presented
- Common sense
- Team Player
- The ability to adapt to situations as required
Timeline
Merchandiser
BIG
11.2023 - Current
Sales Assistant
Harvey Norman Bedding
07.2018 - 10.2023
Customer service
HARVEY NORMAN
11.2011 - 01.2012
Customer service
PIZZA HUT
01.2011 - 01.2012
Weekend Supervisor
BEST & LESS
01.2010 - 01.2016
Child Care
TasTAFE
Newstead College
PROSPECT HIGH SCHOOL
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