Bianca Lucas
Launceston,TAS
Summary
Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
14
14
years of professional experience
Work History
Merchandiser
BIG
2023.11 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
Sales Assistant
Harvey Norman Bedding
2018.07 - 2023.10
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Fielded customer questions to share information about products, availability, and pricing.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Weekend Supervisor
BEST & LESS
2010.01 - 2016.01
- Customer service, customer complaint resolution, cash handling, stock take, general duties, general organisation and tidying of merchandise and back office areas, customer special request orders, phone payments, open and close procedures, theft/loss prevention, assistance with learning and development for new employees.
Customer service
HARVEY NORMAN
2011.11 - 2012.01
- Invoicing, cash handling and balancing of the register.
Customer service
PIZZA HUT
2011.01 - 2012.01
- Cash handling, pizza making, general cleaning and maintenance and Phone services.
Education
Child Care
TasTAFE
Alanvale, TAS04.2013
Newstead College
Newstead, TAS2012
PROSPECT HIGH SCHOOL
2011
Skills
- Communication
- Enthusiastic
- Motivated
- Willing to learn
- Trustworthy
- Honest
- Reliable
- Hardworking and committed
- Well-presented
- Common sense
- Team Player
- The ability to adapt to situations as required
Timeline
Merchandiser
BIG
2023.11 - Current
Sales Assistant
Harvey Norman Bedding
2018.07 - 2023.10
Customer service
HARVEY NORMAN
2011.11 - 2012.01
Customer service
PIZZA HUT
2011.01 - 2012.01
Weekend Supervisor
BEST & LESS
2010.01 - 2016.01
Child Care
TasTAFE
Newstead College
PROSPECT HIGH SCHOOL
Similar Profiles
Angues BozemanAngues Bozeman
Field QC - Field Coordinator and Commissioning at BigField QC - Field Coordinator and Commissioning at Big
Angy Teheran DelgadoAngy Teheran Delgado
Finance Manager (Temporary) at Big Brothers Big Sisters Of BrowardFinance Manager (Temporary) at Big Brothers Big Sisters Of Broward
Diya MaryDiya Mary
School Mentoring at Big Brother Big SisterSchool Mentoring at Big Brother Big Sister