Summary
Overview
Work History
Education
Skills
Certification
Engagement with the Industry
References
Timeline
Generic

Bianca McKay

Joondanna,WA

Summary

With 11.5 years’ experience in Workplace Rehabilitation with exposure to multiple schemes, legislation and customers, I am a motivated individual looking to continue my career within the injury management, injury prevention and wellbeing space. I am passionate about imparting my knowledge about the complex confines of the systems we work in and ways to empower people to take control of their health and wellbeing and ensure they are safe at work.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Regional Manager WA/NT

Konekt
06.2023 - Current
  • Overall accountability for WA/NT region including personnel management, revenue & profitability growth, client engagement, clinical excellence, compliance and business development
  • Accountability for 60+ consultants across 7 sites. 13 direct reports.
  • Full accountability of PnL
  • Ensuring compliance with all relevant legislation, service standards and contractual obligations.
  • Engaging in regular customer meetings to ensure excellent panel performance and service delivery
  • Developing strategies and initiatives across the region to drive performance indicators
  • Contributing to board reports
  • Participation in recruitment processes and interviews
  • Assisting with performance management and annual reviews
  • Organisation of culture and wellness activities across the region

Area Manager WA/NT

Konekt
02.2019 - 05.2023
  • ·Management of 10 staff members in WA and NT (including undertaking performance reviews, development of individual development plans, case audits, strategic case reviews and running staff engagement activities)
  • Undertaking interviews for new potential staff members
  • Provision of internal staff training and assisting with induction processes
  • Management of large insurance customer portfolios (including meeting and exceeding customer targets, maintaining positive ongoing customer relationships, adhering to customer reporting requirements, participating in quality assurance audits and monthly service reviews.)
  • Undertaking prospective customer meetings to assist with gaining new income streams including marketing and promotion of services
  • Assistance with achieving financial targets and ensuring financial sustainability

Injury Management Consultant

Department Of Education
05.2018 - 02.2019
  • Internal case management of Workers’ Compensation claims
  • Managing and providing advice to Accredited Workplace Rehabilitation Providers regarding claims strategy and claim direction in relation to return to work
  • Management of non-worker’s compensation injuries and medical conditions (involving referrals to the Department’s Occupational Physician and assistance with implementing associated recommendations)
  • Providing education to line managers regarding management of injuries and medical conditions and supports available to facilitate this
  • Ergonomic assessments and branch presentations
  • Financial reviews of claims and analysing the impact of these on premiums to develop injury prevention strategies

Managing Consultant

Konekt
03.2016 - 05.2018
  • Case management of Workers’ Compensation claims (WA and NT legislation), Comcare, Income Protection claims, Motor Vehicle Accident claims and corporate accounts
  • Conduct functional capacity (Physical Work Performance Evaluation), worksite, ergonomic, job demand analysis and activity of daily living assessments
  • Develop and deliver manual handling training and ergonomic workstation training (including train the trainer components)
  • Develop and coordinate warm up for work programmes
  • Internal development of resources for consultants
  • Provision of supervision for placement students

Principle Consultant

The ORS Group
10.2012 - 02.2016
  • Case management for Workers’ Compensation and Income Protection claims as listed above (including associated assessments) as well as “Job in Jeopardy” case management
  • Development and delivery of training presentations as listed above
  • Conduct assessments for clients with disabilities as part of the National Panel of Assessors

Education

Bachelor of Science - Occupational Therapy

Curtin University
2012

Skills

  • Extensive experience within the Workers Compensation, Comcare, Motor Vehicle Accident and Income Protection legislation
  • Extensive experience with work health and safety programs and delivering these services
  • Key knowledge and understanding of challenges faced within the Injury Management and Work Health and Safety sector
  • Government employer-based rehabilitation experience
  • Proven ability to foster customer relationships and grow customer portfolios
  • Demonstrated leadership skills

Certification

  • Health Care Cert II (Manutention Training)

SafeActions 2020

  • Physical Work Performance Evaluation (PWPE) Accreditation

Ergoscience - 2014

Engagement with the Industry

  • Executive Board Member of the Australian Rehabilitation Providers Association (ARPA)
  • Member of Charles Darwin University Occupational Therapy Program Course Advisory Group
  • Founder and current member of the Workplace Rehabilitation Interest Group for Western Australian Occupational Therapy Association (WAOTA)
  • Winner of the Exceptional Leadership Award - Australian Rehabilitation Providers Association (2023)

References

Samantha Breust 

0415 268 089

Former General Manager, Konekt


Rosemary Moyle 

0430 149 495

Previous Area Manager, Konekt

Timeline

Regional Manager WA/NT

Konekt
06.2023 - Current

Area Manager WA/NT

Konekt
02.2019 - 05.2023

Injury Management Consultant

Department Of Education
05.2018 - 02.2019

Managing Consultant

Konekt
03.2016 - 05.2018

Principle Consultant

The ORS Group
10.2012 - 02.2016

Bachelor of Science - Occupational Therapy

Curtin University

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Bianca McKay