Hi, I’m
Bianca Mowbray
Kallangur,QLD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Early Childhood Educator position. Ready to help team achieve company goals.
Compassionate, outgoing and bubbly person who has had over 10 years of experience within customer service and healthcare work.
Currently I am seeking a career change, from Aged Care into Early Childhood Education. Since recently having two children of my own, I've loved the idea of teaching children. I can work well under pressure and in a team. As they say, "Team work makes the dream work".
-Bluecard Working with Children Check (PAID)
-NDIS Yellow Card
-Open Drivers Licence
Overview
13
years of professional experience
Work History
ROYAL BRISBANE AND WOMEN'S HOSPITAL
PATIENT SUPPORT OFFICER
05.2019 - 10.2020
Job overview
- Manual Handling Duties
- Workplace Health and Safety requirements
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Coffediction
CAFE MANAGER
03.2017 - 08.2018
Job overview
- Oversee all café operations
- Customer Service
- Support new staff with Training.
- Rostering
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Minimized risks of cross-contamination and infection by directing team members to regularly clean and sanitize surfaces.
- Trained new employees on proper protocols and customer service standards.
McDonalds
Cafe Coordinator
09.2011 - 09.2015
Job overview
- Directed, coached and developed kitchen team to provide exceptional product quality, service, store conditions and cleanliness.
- Monitored food preparation, production and plating for quality control.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Planned, marketed and executed special events and promotions in cafe.
- Operated within budget and identified new ways to improve business.
Regis Aged Care
Certified Nursing Assistant
02.2008 - 08.2011
Job overview
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Education
TAFE QueenslandBracken Ridge, QLD
Certificate III from Early Childhood Education
07.2024
TAFE QueenslandSouth Bank, QLD
Certificate III from Nursing
02.2009
Skills
- Order Fulfillment Procedures
- Safe Food Handling
- Upselling Techniques
- Customer Service
- Coffee Machinery
- Coffee Expertise
- First Aid and Safety
- Patient and Caregiver Education
- Behavior Redirection
- Supporting Daily Living Needs
Accomplishments
- Rostering
- Stock Control
- Support new staff with Training
- Workplace Health and Safety Training
- Sales Targets
Hobbies
-Painting
-Nature Walks
-Mindfulness with meditation
-Arts and Crafts
Timeline
PATIENT SUPPORT OFFICER
ROYAL BRISBANE AND WOMEN'S HOSPITAL
05.2019 - 10.2020
CAFE MANAGER
Coffediction
03.2017 - 08.2018
Cafe Coordinator
McDonalds
09.2011 - 09.2015
Certified Nursing Assistant
Regis Aged Care
02.2008 - 08.2011
TAFE Queensland
Certificate III from Early Childhood Education
TAFE Queensland
Certificate III from Nursing
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