Bianca Rae
Bathurst
Summary
Highly motivated, friendly self starter with a great eye for detail.I am a efficient, honest hard worker that takes the extra effort required to to complete and excel at all aspects of life and tasks that I set myself on a daily basis,I have a terrific work ethic ,the ability to multitask and achieve the best results possible,I take extreme pride in all that I do, have a hunger for knowledge and a passion for life, enjoy helping and achieving goals for and with customers and colleagues.Not only do I put my all into everything I do,but I learn from everything I do .
Overview
17
17
years of professional experience
Work History
Housekeeping Supervisor
Littlemore Serviced Apartments
05.2019 - Current
- Performed routine checks to ensure adherence to cleanliness guidelines.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Housekeeper
Governor Macquarie Suites
03.2013 - 06.2019
- Performed routine checks to ensure adherence to cleanliness guidelines.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Aged Care Worker
Later Life Australia
05.2008 - 05.2013
- Assisted residents with daily living tasks, promoting independence and dignity.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
Year 10 - English/science
Bathurst High
Bathurst, NSW11.2005
Skills
- Cleaning and sanitation
- Guest relations
- Customer interaction and communication between all sections of the business
- Customer service
- Cleaning techniques
- Dealing with elderly and disabled
- Training and development of staff
- OH&S requirements and standards
Timeline
Housekeeping Supervisor
Littlemore Serviced Apartments
05.2019 - Current
Housekeeper
Governor Macquarie Suites
03.2013 - 06.2019
Aged Care Worker
Later Life Australia
05.2008 - 05.2013
Year 10 - English/science
Bathurst High
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