Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Bianca Reynolds

Iluka,WA

Summary

To use my skills and abilities to pursue a career in the educational system as a Education Support Officer, to be able support and help students on their journey to learn, grow to their full potential and support their needs. To maintain a dedicated & adaptable attitude and be a loyal, hardworking committed employee/Aide at all times. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Educational support officer position. Ready to help team achieve their goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Education Support Officer

Hastings Public School
11.2023 - Current
  • Created outreach materials related to programs and projects and handled communication content.
  • Provide support to students to carry out tasks and facilitate their understanding of the learning materials and concepts
  • Supported classroom teaches with activities and maintenance
  • Play ground duty
  • Supported the physical and emotion needs of students
  • Provide tutoring support to students to build skill and competence to complete their activities as advised by a Teacher.
  • Implement the tutoring strategy that has been developed by the Teacher and follow up students to encourage ongoing engagement and motivate and encourage the students to complete their tasks and activities.

Disability Support Worker

Partners In Care Co
09.2023 - Current
  • Completed psychosocial evaluations and needs assessments.
  • Assisted patients in accessing housing, financial assistance and other community resources.
  • Preserved and prepared reports and treatment records.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Adhered to company requirements for patient interactions and care standards.
  • Provided emotional support to clients during challenging times, fostering resilience and coping skills.
  • Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.

Receptionist & Sales Support

HEM Property
08.2021 - 05.2023
  • Reception & sales support
  • Customer service, legal documents, use of computer software.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

second in charge

bookface café/PEAKFACE COLAB
01.2016 - 01.2021
  • Completed cert 3 in hospitality, covered all aspect of communication & customer service
  • Training of other staff, supervising, end of day procedures, banking, food preparation, stock handling, register transactions.

Education

Education Support Certificate III

TAFE NSW
03.2024

HASTINGS SECONDARY COLLAGE
Port Macquarie, NSW
01.2016

Skills

  • Hardworking team member
  • Excellent communication skills
  • Time management
  • Strong work ethic, listening skills
  • Collaborate with others in tasks
  • Use computer soft wear
  • Communicate electronically using, email, phone & social media
  • Special Education Support
  • Flexible Schedule
  • Student Support

References

  • Jo Hawes, Owner Bookface cafe - 0428 207 257
  • David Evans, Director - HEM Property - david@hemproperty.com.au
  • Teala Sutters, Assistant Principal Wellbeing - Hastings Public School - teala.cooper@edu.nsw.edu.au
  • Jordan Best, Teacher - Hastings Public School - jordan.best@edu.nsw.edu.au
  • Serena Kassim, Director, Partners in Care Co - 0422 560 498

Certification

Education Support - Certificate III TAFE NSW

WORKING WITH CHILDREN CHECK 2023– WWC2207965E EXPIRARY 20/10/2028

First Aid Certificate - 2023

HOSPITALITY CERTIFICATE 3 – 2017

CERTIFICATE OF REGISTRATION – 2019



Timeline

Education Support Officer

Hastings Public School
11.2023 - Current

Disability Support Worker

Partners In Care Co
09.2023 - Current

Receptionist & Sales Support

HEM Property
08.2021 - 05.2023

second in charge

bookface café/PEAKFACE COLAB
01.2016 - 01.2021

Education Support Certificate III

TAFE NSW

HASTINGS SECONDARY COLLAGE

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Bianca Reynolds