Summary
Overview
Work History
Education
Skills
Timeline
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Bianca Scanlan

Weipa,QLD

Summary

I am an individual with a background in office methods, Outlook calendaring, travel arrangements, expense reports and event planning. I provide great organisational, clerical and phone skills and accept direction and follow office procedures. I aim to provide high levels of assistance to the team and external stakeholders, whilst upholding the values of the Organisation in which I work for.

Overview

12
12
years of professional experience

Work History

Business Support Officer

Queensland Health
11.2022 - Current
  • Supported executive-level staff by handling complex scheduling needs and managing confidential information discreetly.
  • Efficient in all Business Software within the organisation
  • Enhanced overall team efficiency by streamlining administrative processes and implementing innovative solutions.
  • Streamlined internal communications by creating clear channels for information sharing among team members.
  • Collaborated with cross-functional teams for the successful execution of strategic initiatives.
  • Coordination of business travel arrangement for staff (internal and external)
  • Event Planning for significant events eg NAIDOC week
  • Excellent IT skills - Word, Power Point, Excel

Dental Assistant/Medical Receptionist

Queensland Health
09.2018 - 11.2022
  • Travel Across multiple different location in the Cape. Including Aurukun, Lockhart River, Coen, Kowanyama
  • Customer Service Skills, Software proficient for Reception duties
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.

Dental Assistant/Medical Receptionist

Maven Dental Cairns City
11.2012 - 08.2018
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilised rooms and prepped equipment and instruments for 24 procedures daily.

Education

QUALIFICATIONS

_________________________

REFEREE

Skills

Communication and Interpersonal Skills

Administrative Support

Data Management

Governance and Quality Assurance

Team Building/Management

Problem Solving

Microsoft Office Suite

Timeline

Business Support Officer

Queensland Health
11.2022 - Current

Dental Assistant/Medical Receptionist

Queensland Health
09.2018 - 11.2022

Dental Assistant/Medical Receptionist

Maven Dental Cairns City
11.2012 - 08.2018

QUALIFICATIONS

_________________________

REFEREE

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Bianca Scanlan