Bianca Sheller
Darlington,NSW
Overview
9
9
years of professional experience
1
1
Certification
Work History
Marketing Coordinator and Client Service Manager
Chris Davies at Belle Property / Ray White
03.2024 - Current
- Developed and executed personal branding strategies for a top-performing real estate agent, increasing visibility and client engagement.
- Managed all social media platforms (Instagram, Facebook, LinkedIn, etc.), growing follower count by 70% and improving audience engagement.
- Created and scheduled regular content including property highlights, client testimonials, behind-the-scenes, and local market updates.
- Designed and distributed digital and print marketing materials (e.g., listing brochures, postcards, email campaigns).
- Shot and edited photos, videos, and reels for property listings and promotional content.
- Monitored social media analytics to optimize content strategy and improve ROI.
- Wrote compelling listing copy and captions tailored to each platform and target audience.
- Collaborated with photographers, videographers, and staging teams to ensure high-quality property presentation.
- Managed CRM updates, email campaigns, and client outreach for lead generation and retention.
- Coordinated local community collaborations to strengthen brand presence and build relationships with local businesses.
- Planned and organized annual festival stalls and community events, handling logistics, promotion, and on-site execution.
- Ensured consistent branding across all platforms, enhancing professional image and recognition in the local market.
Team Assistant
Belle Property
08.2023 - 03.2024
- Streamlined documentation processes for sales agreements and contracts.
- Managed front desk operations, ensuring efficient client interactions and appointments scheduling.
- Utilized CRM systems to track inquiries and maintain accurate client records, improving data accessibility.
- Collaborated with marketing to enhance promotional materials and campaigns.
- Coordinated communication between clients, agents, and vendors to streamline transactions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Retail Assistant
Morning Market
11.2022 - 02.2023
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Increased sales by offering advice on purchases and promoting additional products.
Style Consultant
Wittner
01.2021 - 02.2023
- Assist customers in finding and selecting items, and providing recommendations
- Stock, replenish and organise inventory
- Maintain accurate and attractive visual merchandise displays
- Counted and banked cash at end of day
- Packaged and dispatched online orders
- Maintain general cleansing of store to ensure it meets COVID guidelines
- Controlled store inventory and reviewed cash handling and operations reports.
- Trained and developed new employees for ease of transition into team.
- Maintained quality brand image exposure in alignment with corporate standards.
Retail Sales Specialist
Simon Johnson
01.2017 - 01.2021
- Provided customer service and assisted the manager in managerial tasks when required
- Handling cash transactions
- Over the phone answering of customer inquiries
- Packaged and dispatched online orders
- Set up tills
- Attention to details to display the products at their best
- General cleansing of the store
- Counted and banked cash at end of day
Education
Bachelor of Business - Marketing
Royal Melbourne Institute of Tech
Melbourne, VIC12.2022
High School Certificate - undefined
Ascham School
Sydney, NSW11.2019
Skills
- Computer Software and Application Knowledge
- Customer Service
- Microsoft Office proficiency
- Leadership
- Communication
- Social media strategy
- Branding
- Digital marketing
- Event planning and logistics
- CRM management
- Content development
- Planning and coordinating
- Sales support
- Project management
- Calendar management
- Social and new media
- Online marketing strategies
- Sales expertise
- Email blasts and newsletters
Certification
- Allpress perfect cup barista course 2018
- NSW Responsible Service of Alcohol 2020
Timeline
Marketing Coordinator and Client Service Manager
Chris Davies at Belle Property / Ray White
03.2024 - Current
Team Assistant
Belle Property
08.2023 - 03.2024
Retail Assistant
Morning Market
11.2022 - 02.2023
Style Consultant
Wittner
01.2021 - 02.2023
Retail Sales Specialist
Simon Johnson
01.2017 - 01.2021
High School Certificate - undefined
Ascham School
Bachelor of Business - Marketing
Royal Melbourne Institute of Tech