Summary
Overview
Work History
Education
Qualifications Training
Personal Information
References
Timeline
Generic

Bianca Sulejman

Summary

I am a compassionate, creative and effective individual with valuable experience in administration and professional development, with a passion for working with children and to contribute meaningfully to their education. With a wealth of skills and a positive self-motivated attitude, I approach all workplace settings in a friendly demeanour. I am able to demonstrate the ability to work effectively both independently and as part of a collaborative team, showing a strong work ethic and consistently strive to perform tasks with professionalism. Highly organised and detail-oriented with great multitasking and task prioritisation skills gained from experience.

Overview

17
17
years of professional experience

Work History

Bookkeeper (casual)

Sulejman Contracting Services
01.2021 - Current

Retail Assistant (casual)

Kiddie Culture
01.2022 - 09.2023

Wealth Creation Officer (part time)

MB+M Group
05.2019 - 01.2022
  • Assist the financial planning team to provide the most beneficial outcome for the client
  • Collaborate with Financial Adviser to understand client objectives, and execute changes to superannuation funds and wealth portfolios accordingly
  • Document preparation, minute-taking at client meeting and reporting
  • Reception duties and to provide various administrative support
  • Superannuation Fund management
  • Centrelink support for client
  • Complete tasks in timely manner to ensure deadlines are met
  • Collaborate effectively with Accountants and staff to meet client outcomes
  • Demonstrate strong customer service skills, time management abilities, and clear communication
  • Possess exceptional organisational skills and uphold a professional work ethic with excellent presentation and manners

Reception/ Administration Support Officer (full time)

Goulburn Broken Catchment Management Authority
01.2012 - 10.2016
  • Manage reception duties with a focus on customer service excellence, efficiently direct calls and inquiries
  • Handle records management tasks including data entry and filing using Recfind software
  • Assist with processing Floodplain and Works on Waterways applications, enter data into a propriety database (IPAWS), maintenance and filing
  • Administrative functions such as organise meetings, order supplies, and maintaining a well-stocked office environment
  • Strong organisational abilities, managing multiple tasks efficiently and prioritising effectively
  • Clear and effective communication skills, both written and verbal.

Medical Receptionist (full time)

Goulburn Valley Eye Group
10.2011 - 01.2012
  • Provide compassionate customer service, creating a welcoming atmosphere for patients and their families
  • Organise essential medical documents, streamlining access to vital information for healthcare providers during appointments
  • Facilitate effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care
  • Contribute to a positive work environment by collaborating effectively with colleagues and supporting team initiatives

Business Support Trainee (full time)

Goulburn Broken Catchment Management Authority
02.2010 - 10.2011
  • Successful completion of Certificate III in Business
  • Nomination for Trainee of the Year award

Retail Assistant (casual)

JB HiFi Shepparton
11.2010 - 07.2011

Cashier / Front end supervisor (casual)

Ritchies Supa IGA Shepparton
02.2007 - 06.2010

Education

Certificate II - Business

Goulburn Ovens Institute of TAFE
Shepparton, VIC

Certificate III - Business

Goulburn Ovens Institute of TAFE
Shepparton, VIC

Qualifications Training

  • Business Certificate II
  • Business Certificate III

Personal Information

My family is my top priority, and I adore spending time with my husband and our two beautiful children. I am a self-proclaimed book worm, who loves a good novel. In my downtime I try to keep in touch with my creative flair and spend time drawing and painting as well as cooking. Connecting with loved ones is important to me, so I often host gatherings with friends and family. As a family we make time to travel every year, whether they are small weekend getaways or larger trips to new destinations. Family time is important to us in creating lasting memories and bonding time with our children. To stay healthy and motivated, I prioritise daily exercise and regular gym sessions. These activities bring balance to my life and keep me energised for both personal and professional pursuits.

References

  • Vince Gagliardi, Director / Financial Planner, MB+M Group, 0402 860 322
  • Alex Crow, Wealth Creation Administration Manager, MB+M Group, 0488 542 209
  • Mary Dimit, People & Payroll Officer, Goulburn Broken Catchment Management Authority, 0419 340 062

Timeline

Retail Assistant (casual)

Kiddie Culture
01.2022 - 09.2023

Bookkeeper (casual)

Sulejman Contracting Services
01.2021 - Current

Wealth Creation Officer (part time)

MB+M Group
05.2019 - 01.2022

Reception/ Administration Support Officer (full time)

Goulburn Broken Catchment Management Authority
01.2012 - 10.2016

Medical Receptionist (full time)

Goulburn Valley Eye Group
10.2011 - 01.2012

Retail Assistant (casual)

JB HiFi Shepparton
11.2010 - 07.2011

Business Support Trainee (full time)

Goulburn Broken Catchment Management Authority
02.2010 - 10.2011

Cashier / Front end supervisor (casual)

Ritchies Supa IGA Shepparton
02.2007 - 06.2010

Certificate II - Business

Goulburn Ovens Institute of TAFE

Certificate III - Business

Goulburn Ovens Institute of TAFE
Bianca Sulejman