Summary
Overview
Work History
Skills
Timeline
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Bianca Taylor

Bianca Taylor

Alfredton,Australia

Summary

An experienced leader with strong background in guiding teams, managing projects, and achieving objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organisational goals. Known for collaborative approach and commitment to excellence.

With a personal passion for self care, mental health advocacy and individuality. I am a compassionate and calm energy in all situations. A true asset to any team and environment.



Overview

2025
2025
years of professional experience

Work History

Owner

Emporium Flair Co
12.2023 - 12.2024
  • Stall payments
  • Signup/Cancellation
  • Conflict Resolution
  • Stock replenishment
  • Banking
  • Xero
  • Customer service
  • Market Stall Holding
  • Theft intervention
  • Liaising with Stall Holders
  • Paying Utilities
  • Advertisement
  • Online Presence (Instagram, FB, Website)

Data Entry Finance

Graintech Engineering
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Expertly input data from handwritten document into finance software ready for payroll.
  • Assist with historical data entry and filing onto computer backup programming.

Call Centre Operator

Vic Roads
  • Handled high volume inbound calls, providing accurate information and support to customers.
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and service quality.
  • Utilized CRM software to document interactions and track customer feedback effectively.
  • Collaborated with team members to streamline processes and enhance overall call centre operations.


Data Entry Filing

Vic Stainless Sales
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Effectively computed data from historical documents onto computer systems.
  • Provided stocktake information to management.
  • Complimented front office area with general cleaning.
  • Greeted clients on telephone and in reception.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Assistant Manager

Noodle Box
  • Collaborated with management on strategic initiatives aimed at improving overall store performance and profitability.
  • Resolved customer complaints promptly, ensuring positive experiences and fostering loyalty within the community.
  • Worked confidently with staff to provide excellent service.
  • Worked on standard operating procedures for food preparation, improving consistency and adherence to safety protocols.

Assistant Manager

Dominos Pizza
  • Assisted in managing daily operations to ensure efficient service delivery and customer satisfaction.
  • Coordinated team schedules to optimize labor efficiency during peak hours and minimize wait times.
  • Implemented training programs for new employees, enhancing onboarding effectiveness and team performance.
  • Monitored inventory levels and placed orders to maintain stock availability while reducing waste.
  • Assisted Manager with employment of new hires.

Receptionist

Various Real Estate Agencies
  • Managed front desk operations, greeting clients and directing inquiries efficiently.
  • Maintained organized appointment schedules for agents, optimizing time management.
  • Handled incoming calls, addressing client concerns and providing property information promptly.
  • Coordinated office supplies and ensured readiness of meeting spaces for client appointments.
  • Assisted in preparing marketing materials, contributing to effective promotional efforts.

Cosmetics Specialist

Big W
  • Advised customers on product selection to enhance their beauty routines.
  • Demonstrated makeup application techniques, improving customer engagement and satisfaction.
  • Maintained knowledge of current beauty trends and product offerings to provide informed recommendations.
  • Assisted in merchandising displays to optimize product visibility and sales potential.

Skills

  • Team oriented worker
  • Managing Deadlines
  • Staff Management
  • Easily learns new skills
  • Coordinating Tasks
  • Strong communication skills
  • Consumer Liaison
  • Organisation skills
  • Time management
  • Telephone skills
  • Calm demeanor
  • Positive and professional

Timeline

Owner

Emporium Flair Co
12.2023 - 12.2024

Data Entry Finance

Graintech Engineering

Call Centre Operator

Vic Roads

Data Entry Filing

Vic Stainless Sales

Assistant Manager

Noodle Box

Assistant Manager

Dominos Pizza

Receptionist

Various Real Estate Agencies

Cosmetics Specialist

Big W

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Bianca Taylor