Bianca Young
Lane Cove
Summary
Adaptable Office Manager with experience in the day to day running of two offices for a CBD based insurance company. Managing a variety of tasks on any given day. Personable with excellent communication skills.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Office Manager
Assetinsure
10.2022 - Current
- Day to day running of two offices.
- On and off boarding of staff.
- Reconciliation of petty cash and invoices.
- Authorisation of payments in multiple banking systems.
- Coordinate team and company wide events.
- Inventory management of kitchen supplies and stationery.
- Management of facilities.
- Coordinating special projects.
- Reception duties, managing incoming calls and emails.
Corporate Services Officer
TASCORP
02.2022 - 09.2022
- Provide support to the Senior Manager, Corporate Services and Governance.
- Provide support to the Board.
- Create training content.
- Coordinate contractors, catering, travel, annual vaccinations and staff social activities.
- Manage tenancy issues.
- Monitor delegations.
- Manage leave, car park and WHF calendars.
- Procurement of office supplies, stationery, IT equipment and miscellaneous items.
- Maintain asset and key registers.
- Produce reports and documentation.
- Database and information management.
Operations Officer
TASCORP
12.2015 - 01.2022
- Assisted Settlements Officer, HR Officer, Operations manager, Senior Manager of Operations and CFO/Corporate Secretary.
- Provided support to Board.
- Created and update training content and procedures.
- Trained staff.
- Monitored deal delegations.
- Coordinated contractors, catering, annual vaccinations and staff social activities.
- Managed tenancy issues & IT jobs.
- Managed software set-up and IT equipment for new staff.
- Managed home set-up for remote working.
- Procured office supplies, stationery, IT equipment and miscellaneous items.
- Maintained and updated financial markets database.
- Maintained Settlements records.
- Assisted in annual transactional audits.
- Reconciled treasury settlements accounts.
- Settled financial market transactions.
- Produced reports and documentation.
- On and Off Boarded staff.
- Assisted with IT and database projects.
- Head of Christmas decorating.
Operations Coordinator
Nielsen
08.2012 - 12.2015
- Analysed and validated data.
- Investigated and researched products.
- Reviewed and processed reports.
- Prepared process guidelines.
- Trained and supported team members.
- Assisted project manager.
Events & PR Assistant
Pink Diamond Events & PR
09.2011 - 07.2012
- Supported events execution and venue set up.
- Sourced sponsorship for charity events.
- Research, administration and general duties.
- Data collection and entry.
- Market research.
Private Client Assistant
NAB
09.2007 - 01.2011
- Supported Private Client Manager.
- Provided high level of customer service to clients.
- Proactively managed client investments.
- Identified sales opportunities.
- Processed limited renewals and applications.
- Processed and prepared lending documentation.
- Managed end to end settlements process and post settlement activities.
- Monitored credit quality, identifying irregular accounts.
- Reconciled office accounts.
- Maintained client files and records.
Securities Officer
NAB
08.2005 - 09.2007
- Analysed and processed data.
- Prepared loan accounts.
- Disbursed loan proceeds.
- Processed security settlement payments.
- Prepared client correspondence.
- Provided assistance to Private Client Assistants.
International Officer in Charge
NAB
09.1998 - 08.2005
- Managed staff and maintained high level of training.
- Prepared profit and loss reports.
- Cash handled and balanced variety of currencies.
- Reconciled accounts.
- Processed international payments.
- Managed foreign exchange transactions.
- Maintained product to meet customer demand.
- Reconciled cash drawer and resolved discrepancies.
Bank Teller/International Officer
NAB
04.1994 - 09.1998
- Provided high level of Customer Service.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Reconciled cash drawer and resolved discrepancies.
- Reconciled accounts.
- Processed international payments and foreign currency transactions.
Skills
- Administrative support
- Customer Service
- Facilities Management
- Procurement Management
- Microsoft Excel, Teams & Outlook
- Microsoft Teams
- Ez Office Inventory
- Employment Hero
- Articulate
- One Note
- AsdeqDocs
- Austraclear
- FIS Quantum
Certification
- NDA Certificate in Workplace Heath & Safety Training
- Swinburne Certificate IV in Financial Services
Timeline
Office Manager
Assetinsure
10.2022 - Current
Corporate Services Officer
TASCORP
02.2022 - 09.2022
Operations Officer
TASCORP
12.2015 - 01.2022
Operations Coordinator
Nielsen
08.2012 - 12.2015
Events & PR Assistant
Pink Diamond Events & PR
09.2011 - 07.2012
Private Client Assistant
NAB
09.2007 - 01.2011
Securities Officer
NAB
08.2005 - 09.2007
International Officer in Charge
NAB
09.1998 - 08.2005
Bank Teller/International Officer
NAB
04.1994 - 09.1998