Bibek Adhikari
Sydney,Australia
Summary
Motivated and experienced retail leader with over 2 years at Coles Local Chatswood, excelling in dairy, grocery, and meat department operations. Currently a Team Leader, I bring a unique blend of hands-on retail expertise and a Masters degree in Information Technology from Swinburne University. Adept at leading teams, optimising inventory, and driving customer satisfaction while supporting technical systems and compliance. Now seeking a Dairy Manager role in Darwin to deliver results and grow further within Coles Group.
Overview
3
3
years of professional experience
Work History
Team Leader
Coles Local Chatswood
Chatswood, Australia
08.2022 - Current
- Oversaw day-to-day operations across dairy, grocery, and meat departments, ensuring compliance, presentation, and full stock availability.
- Executed regular gap scans and inventory counts to maintain high accuracy and reduce losses.
- Led team rosters, delegated roles based on department priorities, and supported team development.
- Managed goods receiving procedures and documentation, ensuring FIFO and freshness compliance.
- Reduced shrink through strict waste recording and proactive rotation practices.
- Maintained high visual standards aligned with Coles promotional and merchandising policies.
- Applied IT knowledge to troubleshoot devices, optimise store systems, and generate data-driven insights.
- Provided leadership during evening close, MOD duties, and peak trade periods.
- Coles Group | Website not provided
- Consistently exceeded KPIs in dairy and grocery availability and waste targets.
- Played a key role in mentoring team members who progressed into senior roles.
- Supported successful execution of planograms and promotional resets with minimal disruption.
- Recognised by management for reliability and leadership during critical trade times.
Education
Master of Information Technology -
Swinburne University of Technology
01.2021
Skills
- Dairy Department Management
- Grocery Department Management
- Meat Department Management
- Gap Scanning
- Stock Integrity
- Goods Receiving
- Date Rotation
- Labelling
- Shrinkage Control
- Waste Management
- Rostering
- Team Scheduling
- Customer Engagement
- Conflict Resolution
- Food Safety (HACCP)
- Quality
- Compliance
- Internal Audits
- Staff Training
- Mentoring
- KPI Tracking
- Promotional Readiness
- Customer relationship management
- Effective communication
- Problem solving
- Time management
- Giving constructive feedback
- Workflow management
- Overseeing daily activities
- Technical support
- Budget management
- Safety processes
Accomplishments
- Consistently exceeded KPIs in dairy and grocery availability and waste targets.
- Played a key role in mentoring team members who progressed into senior roles.
- Supported successful execution of planograms and promotional resets with minimal disruption.
- Recognised by management for reliability and leadership during critical trade times.
Internal Training And Certifications
- HACCP Food Safety and Handling
- Coles Leadership Development Modules
- Shrinkage Awareness & Waste Control
- Health & Safety in the Retail Environment
- Rostering & Workforce Planning
- Retail Systems (RMS, handhelds, inventory control)
- Visual Merchandising Standards
- Team Engagement & Performance Coaching
Seeking Relocation
Darwin, NT
References
- Rosa, Store In-Charge, Coles Local Chatswood, Available upon request
- Jay, Store Manager, Coles Local Chatswood, Available upon request
Timeline
Team Leader
Coles Local Chatswood
08.2022 - Current
Master of Information Technology -
Swinburne University of Technology
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