BIBEK GURUNG
Johnston,Australia
Summary
Energetic and versatile professional with a Bachelor of Information & Technology and a Certificate IV in Ageing Support & Disability Services. Bringing over two years’ hands-on experience in warehouse and logistics operations (forklift-licensed) alongside frontline concierge service in a premium high-rise residential environment. Proficient in ERP platforms, inventory management and web/database technologies (HTML5, CSS3, JavaScript, PHP, MySQL) with a strong customer-first mindset. Seeking a dynamic opportunity to apply this unique blend of technical proficiency, operational know-how and service excellence in a growth-focused team.
Overview
3
3
years of professional experience
Work History
Storeperson
My Muscle Chef
01.2023 - 11.2025
- Operated warehouse equipment (including forklift) safely and efficiently in a high-volume food manufacturing/distribution environment.
- Maintained inventory accuracy, supported dispatch and stock load-out operations, and worked closely with logistics and production teams.
- Ensured compliance with safety, hygiene and quality standards in line with food distribution protocols.
- Collaborated with team members to streamline operations, minimise delays and support timely delivery commitments.
Aged Care
St. Sergius Aged Care
04.2023 - 11.2024
- Provided high-quality care and daily living assistance to elderly residents within a residential aged-care setting. Supported residents with personal care tasks, mobility assistance, toileting, grooming, and meal routines while maintaining dignity, comfort, and respect. Monitored residents’ wellbeing, reported health changes to nursing staff, and followed individual care plans to promote safety and independence.
Concierge
Prestige Concierge Services at The Observatory Tower
08.2023 - 01.2024
- Delivered front-of-house service in a premium residential high-rise environment, greeting residents/guests and coordinating building access.
- Managed mail and package distribution, liaised with service contractors and building management, and maintained high standards of customer service and confidentiality.
- Demonstrated strong interpersonal skills, attention to detail and ability to operate under pressure while upholding resident expectations.
Home Care
LYFIT
02.2023 - 02.2023
- Provided personalised in-home care and daily living support to a client, ensuring their safety, comfort, and overall well-being. Responsibilities included assisting with mobility, personal hygiene, meal preparation, medication reminders, and maintaining a clean and organised living environment. Built a positive, trusting relationship with the client by offering companionship, monitoring their health needs, and responding promptly to any concerns.
Warehouse Person
Pendle Ham & Bacon
06.2022 - 12.2022
- Assisted with receiving, storing and dispatching meat and smallgoods within a fast-paced warehouse setting.
- Applied safe handling, refrigeration and hygiene standards consistently to maintain product integrity.
- Supported logistics and fleet operations, contributing to meeting on-time delivery targets and efficient workflow.
Education
Bachelor of Information & Technology -
Wentworth Institute Of Higher Education
Surry Hills, NSWCertificate IV - Ageing Support & Disability Services
Cube Institute
Forklift Licence - undefined
Skills
- Technical / Systems Skills
- ERP systems (inventory/warehouse modules, logistics tools)
- Web & database technologies: HTML5, CSS3, JavaScript, PHP, MySQL
- Version control (Git)
- Equipment & warehouse operations: forklift licence, pallet jack/load/unload operations
- Data entry, inventory management, records accuracy
- Care / Support & Operational Skills
- Certificate IV in Ageing Support & Disability Services – qualified to support older persons and people with disabilities in residential, home and community settings
- Front-line customer service & concierge experience – client-facing, high-expectation environment
- Compliance with safety, hygiene, regulatory standards in warehouse & care settings
- Transferable / Soft Skills
- Strong communication & interpersonal capabilities
- Analytical and problem-solving mindset – adept at systems troubleshooting, process improvement
- Time-management in dynamic, high-volume settings
- Team-oriented, adaptable across IT, logistics, care and customer service contexts
- Adaptable learning
- Loading and unloading
- Heavy lifting
- RF scanning
Timeline
Concierge
Prestige Concierge Services at The Observatory Tower
08.2023 - 01.2024
Aged Care
St. Sergius Aged Care
04.2023 - 11.2024
Home Care
LYFIT
02.2023 - 02.2023
Storeperson
My Muscle Chef
01.2023 - 11.2025
Warehouse Person
Pendle Ham & Bacon
06.2022 - 12.2022
Certificate IV - Ageing Support & Disability Services
Cube Institute
Forklift Licence - undefined
Bachelor of Information & Technology -
Wentworth Institute Of Higher Education